About this role

Company Description

Sutherland is a global leader in business and digital transformation. Over the last 38 years, we have partnered with some of the most respected and future-forward companies to drive revenue growth, boost operational efficiency, and enable innovative business models.

Job Description

Customer Service Consultants in this role get to:

Be the Point of Contact;Β answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services, processing payments, or performing general account maintenance. Up-selling customers to new products or services may be encouraged.

Qualifications

  • High school diploma or GED
  • Demonstrated ability to perform at a high level, to support our high volume of inbound calls
  • Excellent verbal and written communication skills; proficient reading skills required
  • Multi-tasking skills, showcased through the use of several applications; experience working with CRM applications preferred
  • Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required
  • Prior customer service experience preferred

Additional Information

All your information will be kept confidential according to EEO guidelines.

Frequently Asked Questions

Is the salary disclosed for the Employee Referral position at sutherland?
The salary for this Employee Referral role at sutherland is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Employee Referral position at sutherland located?
This Employee Referral role at sutherland is based in MH, Mumbai, Mumbai, MH, India, in. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Employee Referral role at sutherland full-time or part-time?
This is listed as a Full time position. It is posted as a Employee Referral role at sutherland.
How do I apply for the Employee Referral position at sutherland?
Click the "Apply Now" button on this page. You will be redirected to sutherland's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Employee Referral job at sutherland posted?
This Employee Referral position at sutherland was posted on Mar 12, 2026. Apply as soon as possible β€” early applications are often reviewed first.
Employee Referral
sutherland
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