Customer service agents

sutherland
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📍 Cairo📍 Cairo Governorate📍 Cairo, Cairo Governorate, Egypt📍 egFull time

About this role

Company Description

Sutherland specializes in leveraging artificial intelligence, automation, cloud engineering, and advanced analytics to help global brands achieve success. Known for its leadership in digital engineering services, Sutherland powers business transformation and innovation through market-leading technologies and process excellence. With extensive experience and a rich portfolio of patents, including numerous AI-based inventions, the company provides scalable digital solutions and optimized operations. Sutherland is dedicated to driving digital transformation, enhancing customer experiences, and delivering cutting-edge solutions tailored to each organization's needs.

Job Description

Answering customer questions and providing support
Resolving issues in a calm, professional, and friendly way
Communicating clearly and confidently over the phone
Making customers feel heard, valued, and supported
Working closely with your team to deliver great service

Qualifications

Fresh graduates & dropouts are welcome!
Good communication and customer service skills
A positive attitude and willingness to learn
Strong listening and problem-solving skills
Comfortable working as part of a team
Fluent English is required (B2/C1 level)
Ability to work night & overnight shifts

Additional Information

Frequently Asked Questions

Is the salary disclosed for the Customer service agents position at sutherland?
The salary for this Customer service agents role at sutherland is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer service agents position at sutherland located?
This Customer service agents role at sutherland is based in Cairo, Cairo Governorate, Cairo, Cairo Governorate, Egypt, eg. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer service agents role at sutherland full-time or part-time?
This is listed as a Full time position. It is posted as a Customer service agents role at sutherland.
How do I apply for the Customer service agents position at sutherland?
Click the "Apply Now" button on this page. You will be redirected to sutherland's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Customer service agents job at sutherland posted?
This Customer service agents position at sutherland was posted on Jan 20, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer service agents
sutherland
Apply for this role ↗

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