About this role

Company Description

About Sutherland

Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.
We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.

We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.

Sutherland
Unlocking digital performance. Delivering measurable results.

Job Description

Maintains customer records by updating account information.

  • Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
  • Upsell & Cross selling skills in the hospitality business
  • Exemplary sales skills and customer-oriented approach
  • Ability to present, persuade and communicate effectively
  • Excellent knowledge of traveling software

Qualifications

Vietnamese and English Speaking, Customer Service Level 1 (native or near native quality business English)

  • Candidates with personal travel experience will be an advantage.
  • Minimum 1 year of customer service experience is a must.

Additional Information

This is the official repository of your referrals for our Vietnamese Bilingual - Customer Service Associates for Malaysia!

Frequently Asked Questions

Is the salary disclosed for the ERP - Vietnamese Bilingual position at sutherland?
The salary for this ERP - Vietnamese Bilingual role at sutherland is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the ERP - Vietnamese Bilingual position at sutherland located?
This ERP - Vietnamese Bilingual role at sutherland is based in Federal Territory of Kuala Lumpur, Kuala Lumpur, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, my. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the ERP - Vietnamese Bilingual role at sutherland full-time or part-time?
This is listed as a Full time position. It is posted as a ERP - Vietnamese Bilingual role at sutherland.
How do I apply for the ERP - Vietnamese Bilingual position at sutherland?
Click the "Apply Now" button on this page. You will be redirected to sutherland's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the ERP - Vietnamese Bilingual job at sutherland posted?
This ERP - Vietnamese Bilingual position at sutherland was posted on Jan 17, 2025. Apply as soon as possible — early applications are often reviewed first.
ERP - Vietnamese Bilingual
sutherland
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