ERP Mandarin/Cantonese (Malaysia)

sutherland
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📍 Federal Territory of Kuala Lumpur📍 Kuala Lumpur📍 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia📍 myFull time

About this role

Company Description

About Sutherland

Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.
We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.

We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.

Sutherland
Unlocking digital performance. Delivering measurable results.

Job Description

  • Responsible for answering, resolving customer issues, and upselling through chat within a growing customer base
  • Identify and relate to various customer needs and scenarios
    provide customers resolution/consultation with cutting-edge solutions in a friendly, confident, and knowledgeable manner
  • Remain updated in client and industry-led processes, technology applications, utilities, and products
  • Utilize various client-based tools and applications for customer management and servicing
  • Transfer customers to appropriate departments when required
  • Conduct data entry, documentation, and case management
  • Work and partner with others within a team-based environment
  • Achieve and maintain required metrics and goals

Qualifications

Requirement:

Candidates fluent in Mandarin and Cantonese are preferred as the role requires the candidate to deal with Mandarin and Cantonese-speaking clients.

Additional Information

This is the official repository of your referrals for our Mandarin/Cantonese Customer Service Associates for Malaysia!

 

Frequently Asked Questions

Is the salary disclosed for the ERP Mandarin/Cantonese (Malaysia) position at sutherland?
The salary for this ERP Mandarin/Cantonese (Malaysia) role at sutherland is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the ERP Mandarin/Cantonese (Malaysia) position at sutherland located?
This ERP Mandarin/Cantonese (Malaysia) role at sutherland is based in Federal Territory of Kuala Lumpur, Kuala Lumpur, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, my. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the ERP Mandarin/Cantonese (Malaysia) role at sutherland full-time or part-time?
This is listed as a Full time position. It is posted as a ERP Mandarin/Cantonese (Malaysia) role at sutherland.
How do I apply for the ERP Mandarin/Cantonese (Malaysia) position at sutherland?
Click the "Apply Now" button on this page. You will be redirected to sutherland's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the ERP Mandarin/Cantonese (Malaysia) job at sutherland posted?
This ERP Mandarin/Cantonese (Malaysia) position at sutherland was posted on Nov 13, 2024. Apply as soon as possible — early applications are often reviewed first.
ERP Mandarin/Cantonese (Malaysia)
sutherland
Apply for this role ↗

You'll be redirected to sutherland's official application page on SmartRecruiters.