SAP Service Manager

soprasteria1ยท Project and Product Management
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About this role

Company Description

About Sopra Steria
Sopra Steria, a major Tech player in Europe with 51,000 employees in nearly 30 countries, is recognised for its consulting, digital services and solutions. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and organisations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. In 2025, the Group generated revenues of โ‚ฌ5.6 billion.
The world is how we shape it.

Job Description

  1. Service Delivery Manager with 12+ years of IT experience
  2. Mandatory to have experience to work directly with customer and represent the project
  3. Should be able to manage stakeholders at general management level and should be able to represent the RUN activities in the Steering meetings
  4. Mandatory to have good experience on management of SAP Functional Support Projects. Should have very good understanding of ITIL processes
  5. Should be able to manage the contract conditions and make sure that team is performing as per that
  6. Accountable for KPIs, financial management for Fixed price contract and appropriate report.
  7. Will be operationally involved with Customer, Domain Leaders, Teams to make sure that day to day operations are managed efficiently
  8. Should be driving the Innovation and Value Adds as well as working closely with team for continuous improvement
  9. Should be ok to work in French shift and French calendar. Should be ok to work on India Bank Holidays
  10. Open to travel to France for short term (if required)

Total Experience Expected: 10-14 years

Qualifications

BE/BTech/MCA/MTech/MBA

Additional Information

At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.

All of our positions are open to people with disabilities.

Frequently Asked Questions

Is the salary disclosed for the SAP Service Manager position at soprasteria1?
The salary for this SAP Service Manager role at soprasteria1 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the SAP Service Manager position at soprasteria1 located?
This SAP Service Manager role at soprasteria1 is based in Noida, Uttar Pradesh, Noida, Uttar Pradesh, , India, in. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the SAP Service Manager role at soprasteria1 full-time or part-time?
This is listed as a Full time position. It is posted as a SAP Service Manager role in the Project and Product Management department at soprasteria1.
Which team or department does the SAP Service Manager at soprasteria1 belong to?
This SAP Service Manager position is part of the Project and Product Management department at soprasteria1. See the full job description for more information about the team structure and responsibilities.
How do I apply for the SAP Service Manager position at soprasteria1?
Click the "Apply Now" button on this page. You will be redirected to soprasteria1's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the SAP Service Manager job at soprasteria1 posted?
This SAP Service Manager position at soprasteria1 was posted on May 25, 2026. Apply as soon as possible โ€” early applications are often reviewed first.
SAP Service Manager
soprasteria1
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