(HQ) Claim Handler
morrisonexpress· *Legal
About this role
The Claim Handler will directly support the Legal Manager in building and operating the Claim & Insurance Control Tower related affairs. This role covers end-to-end cargo claim handling across air, sea, inland transport, and other services provided by Morrison, and assists in standardizing claim, insurance and legal risk management procedures.
Job Responsibilities:
- End-to-End Claim Handling
Handle and track cargo loss/damage cases, including documentation collection and liability assessment under applicable conventions. - Subrogation & Recovery
Pursue claims against liable parties, support recovery strategy, and assist in negotiation and settlement. - Insurance Administration
Support policy management, underwriting coordination, and insurance reporting. - System & Process Enhancement
Maintain claims database, monitor KPIs, and support SOP development and process improvements. - Cross-functional Coordination
Collaborate with global stations, insurers, and internal teams to facilitate claim handling and resolution. - Support other legal department projects as needed.
Education/Technical Skills
- University graduate.
- Fluent bilingual (Chinese/ English) written and verbal communication skills.
Knowledge/ Work Experience
- More than 3 years of experience in cargo claims, freight forwarding, insurance or related legal fields.
- Familiar with international cargo liability frameworks (Montreal Convention, Hague-Visby Rules and other similar International Conventions and/ or applicable laws).
- Hands-on experience with insurers.
- Cross-border or multicultural work experience.
Key Behavioral Competencies
- Detail-Oriented with strong document management and follow-through discipline.
- Ability to work independently and manage priorities across multiple concurrent cases.
- Responsibility & Accountability – Takes ownership of assigned tasks and ensures timely and reliable completion.
Frequently Asked Questions
Is the salary disclosed for the (HQ) Claim Handler position at morrisonexpress?
The salary for this (HQ) Claim Handler role at morrisonexpress is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the (HQ) Claim Handler position at morrisonexpress located?
This (HQ) Claim Handler role at morrisonexpress is based in Taipei, TW, Taiwan. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the (HQ) Claim Handler role at morrisonexpress full-time or part-time?
This is listed as a Full Time position. It is posted as a (HQ) Claim Handler role in the *Legal department at morrisonexpress.
Which team or department does the (HQ) Claim Handler at morrisonexpress belong to?
This (HQ) Claim Handler position is part of the *Legal department at morrisonexpress. See the full job description for more information about the team structure and responsibilities.
How do I apply for the (HQ) Claim Handler position at morrisonexpress?
Click the "Apply Now" button on this page. You will be redirected to morrisonexpress's official application portal hosted on bamboohr where you can submit your application directly.
When was the (HQ) Claim Handler job at morrisonexpress posted?
This (HQ) Claim Handler position at morrisonexpress was posted on May 6, 2026. Apply as soon as possible — early applications are often reviewed first.
(HQ) Claim Handler
morrisonexpress
You'll be redirected to morrisonexpress's official application page on bamboohr.