Hospitality Team Leader
wshgroup· Edinburgh Castle
About this role
Company Description
BENUGO are looking for an Hospitality Team Leader to join the team at Edinburgh Castle.
As a Hospitality Team Leader for BENUGO you will be responsible for the overall co-ordination of the day time operation. Supporting the Managers and co-ordinating the team during the day.
As a Team Leader you will receive the following industry leading benefits:
- 50% discount across BENUGO venues
- Enrolment into the BENUGO pension scheme
- Up to 21 days annual leave (dependant on job role)
- Access to everyday discounts and communication portal
- Meals provided on shift when working within one of our venue
Job Description
The Hospitality Team Leader will be working as part of an exciting team to deliver the food & beverage.
Job Type: Full Time 30 Hours
Hourly Rate: £13.50
Responsibilities:
- To brief the team on all aspects of the business and to oversee the running of the daily operations alongside assisting with administration
- To assist on the development of the team, making sure that they adhere to standards laid down by the management team and provide training as required, especially on the areas of food and beverage service
- To ensure that all legislative and Government guidelines are adhered to, such as The Food Safety Act, Health and Safety at Work Act, the COSHH regulations, etc. within the areas of responsibility
- To ensure that all staff present themselves correctly dressed for duty and are well groomed whilst on duty
- To deal effectively and courteously with customer complaints, and refer all complaints to the line manager, if necessary
- To ensure in house accounting policies are adhered to and monitor food and beverage control, including performing stock take
Qualifications
- Excellent product knowledge (food/beverage)
- Lead by example, always acting in a professional manner
- Excellent communication skills
- Responds quickly to drive business through periods of low demand
- Takes the initiative
- Excellent time management
- Supportive / Team player
- Strong presentation skills
- Experience in supervising and leading a team
- Excellent customer service skills
Additional Information
Frequently Asked Questions
Is the salary disclosed for the Hospitality Team Leader position at wshgroup?
The salary for this Hospitality Team Leader role at wshgroup is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Hospitality Team Leader position at wshgroup located?
This Hospitality Team Leader role at wshgroup is based in Edinburgh, Edinburgh, Scotland, United Kingdom, Scotland, gb. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Hospitality Team Leader role at wshgroup full-time or part-time?
This is listed as a Full time position. It is posted as a Hospitality Team Leader role in the Edinburgh Castle department at wshgroup.
Which team or department does the Hospitality Team Leader at wshgroup belong to?
This Hospitality Team Leader position is part of the Edinburgh Castle department at wshgroup. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Hospitality Team Leader position at wshgroup?
Click the "Apply Now" button on this page. You will be redirected to wshgroup's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Hospitality Team Leader job at wshgroup posted?
This Hospitality Team Leader position at wshgroup was posted on Apr 21, 2026. Apply as soon as possible — early applications are often reviewed first.
Hospitality Team Leader
wshgroup
You'll be redirected to wshgroup's official application page on SmartRecruiters.