Host/Hostess - BFI Riverfront, Southbank

wshgroup· BFI Riverfront
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📍 England📍 London📍 London, England, United Kingdom📍 gbFull time

About this role

Company Description

When we founded Benugo 26 years ago we had a vision of not just creating superb, natural food but of giving London something that was a real experience.

This vision is still true today. The Benugo brand stretches from our own award-winning high street stores to cafes and restaurants within some of the world’s best loved public spaces and visitor attraction.

Find out more about us at www.benugo.com

Job Description

We are looking for an experienced and enthusiastic Host/Hostess to join the team at BFI Riverfront, our vibrant restaurant and bar, in the hottest spot on the Southbank, with spectacular views of Waterloo Bridge and the Thames.

£13.00 per hour + approx. £3.50 per hour in service charge
Full-time position (30+ hours per week)

The role requires weekend availability, with working hours from 11:00 AM to 9:00 PM daily

About the Host/Hostess role:

  • Day to day managing of guest relations providing excellent customer service
  • Welcoming day visitors and guests to the venue
  • Incoming and outgoing telephone enquires
  • Restaurant and bar reservations and enquiries
  • Working alongside the senior management team to ensure smooth running of the venue

Preferred qualifications:

  • Experience with OpenTable and DesignMyNight systems
  • A warm, engaging personality and a professional demeanor
  • Willingness to assist the front-of-house team when needed

Qualifications

Additional Information

Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:

  • Free lunch on shift
  • Endless tea and coffee on shift
  • 50% discount on food and soft drinks in all our locations, plus free tea & coffee on your days off too!
  • Competitive rate
  • Life Assurance
  • Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients
  • Employee discounts at several retailers (via Perkbox app) & fitness providers
  • Access to our Employee Assistance Programme & our trained Mental Health First Aiders
  • Free BFI cinema tickets 

If this sounds like the role for you, apply now!

Frequently Asked Questions

Is the salary disclosed for the Host/Hostess - BFI Riverfront, Southbank position at wshgroup?
The salary for this Host/Hostess - BFI Riverfront, Southbank role at wshgroup is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Host/Hostess - BFI Riverfront, Southbank position at wshgroup located?
This Host/Hostess - BFI Riverfront, Southbank role at wshgroup is based in England, London, London, England, United Kingdom, gb. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Host/Hostess - BFI Riverfront, Southbank role at wshgroup full-time or part-time?
This is listed as a Full time position. It is posted as a Host/Hostess - BFI Riverfront, Southbank role in the BFI Riverfront department at wshgroup.
Which team or department does the Host/Hostess - BFI Riverfront, Southbank at wshgroup belong to?
This Host/Hostess - BFI Riverfront, Southbank position is part of the BFI Riverfront department at wshgroup. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Host/Hostess - BFI Riverfront, Southbank position at wshgroup?
Click the "Apply Now" button on this page. You will be redirected to wshgroup's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Host/Hostess - BFI Riverfront, Southbank job at wshgroup posted?
This Host/Hostess - BFI Riverfront, Southbank position at wshgroup was posted on Nov 11, 2025. Apply as soon as possible — early applications are often reviewed first.
Host/Hostess - BFI Riverfront, Southbank
wshgroup
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