Post-Sales Engineer

pencor· PenTeleData - Engineering
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📍 Palmerton, Pennsylvania, United StatesFull Time

About this role

Company: PenTeleData 

Shift: Monday-Friday, 8AM-5PM (Occasional work outside those hours)


Pencor and its subsidiaries are Equal Opportunity Employers


PenTeleData, the industry leader in data transport, Internet, Wi-Fi, security and consultative services throughout the Northeast, is seeking a motivated Sales Engineer!  If you have a strong desire to grow professionally and learn the access side of the service provider infrastructure then this is the spot for you!


As a Sales Engineer with PenTeleData, you will be the post-sales technical side for our fiber customers. You will interact daily with customers as their technical lead in configurations and service implementation as well as interfacing with the PenTeleData Sales team. You will interact with a range of Cisco products and services to provide the solutions our customers are looking for.


Qualifications:


  • Associates Degree in Computer Science or related field
  • Minimum 3 Years experience in related field
  • Valid PA Driver's License and good driving record
  • Established residency in Pennsylvania


The technical, or “hard skills” we need run the gamut:

  • Basic networking knowledge including understanding of the TCP/IP protocols, subnetting, IPv6
  • Basic understanding of IP routing (Static and BGP)
  • Some understanding of how an HFC network operates from the data side
  • Familiarity with DHCP and how it works.
  • Ability to present facts and ideas verbally and written in a logical, sequential, and understandable manner.
  • Ability to remain technical while using layman terms with non-technical customers.
  • Some experience with Cisco CLI (IOS, XE, XR) languages and WebUIs (ASDM, CCP)
  • Must be self-motivated and able to operate with little supervision
     

The non-technical, or “soft skills” needed include:

  • Hi-level Project Management Skills - for customer turn-ups and changes
  • Exceptional Customer Service Skills
  • Ability to document findings accurately
  • Outstanding Troubleshooting Skills – thinking logically through problems
  • Ability to follow procedures and processes but still remain flexible for exceptional cases when they occur
     

Preferred Skills – these are “nice to have” but definitely not required:


  • Network Security experience from designing to implementing policies
  • Working experience with SDWAN technologies
  • Understanding NAT and how to configure it on Cisco devices; this includes Static and Dynamic NAT and the ability to explain it to customers
  • Working knowledge of Cisco Meraki and ASA product line and configuration of VPN's
  • Understanding of the Cisco ISR product line and Cisco 8000/9000 series
  • Familiarity Ethernet and Metro Ethernet standards
  • Ability to present to groups of people 

 

INDHP

Frequently Asked Questions

Is the salary disclosed for the Post-Sales Engineer position at pencor?
The salary for this Post-Sales Engineer role at pencor is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Post-Sales Engineer position at pencor located?
This Post-Sales Engineer role at pencor is based in Palmerton, Pennsylvania, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Post-Sales Engineer role at pencor full-time or part-time?
This is listed as a Full Time position. It is posted as a Post-Sales Engineer role in the PenTeleData - Engineering department at pencor.
Which team or department does the Post-Sales Engineer at pencor belong to?
This Post-Sales Engineer position is part of the PenTeleData - Engineering department at pencor. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Post-Sales Engineer position at pencor?
Click the "Apply Now" button on this page. You will be redirected to pencor's official application portal hosted on bamboohr where you can submit your application directly.
When was the Post-Sales Engineer job at pencor posted?
This Post-Sales Engineer position at pencor was posted on Oct 20, 2025. Apply as soon as possible — early applications are often reviewed first.
Post-Sales Engineer
pencor
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