CRM / Salesforce Systems Administrator

pencor· PenTeleData - Web
Apply Now ↗
📍 Palmerton, Pennsylvania, United StatesFull Time

About this role

Company: PenTeleData 

WFH Shift: Monday-Friday, 8AM-5PM  


Pencor and its subsidiaries are Equal Opportunity Employers


PenTeleData, a leader in Data Transport technologies, has an exciting career opportunity for an experienced CRM Systems Administrator.

 

The CRM Systems Administrator is responsible for managing and supporting the CRM systems platform. Will be providing ongoing assistance to our 300+ user organization. The ideal candidate will be passionate about supporting user adoption and enhancing the implementation's business value. MUST have established residency in Pennsylvania.

Daily duties include:

  • User management, system configuration and handling user support through Help Desk Cases
  • Developing custom objects, fields, workflows and validation rules to align with business processes and will set up automation to streamline tasks and boost efficiency without compromising stability or security
  • Creating and maintaining clear documentation to support users and internal teams
  • Collaborating with colleagues to understand, analyze and improve CRM systems with third-party tools or systems
  • Communicating with consultants and/or vendors when necessary
  • Other duties as assigned


Qualifications:

  • Established residency in Pennsylvania
  • H.S. Diploma or G.E.D.
  • Salesforce Administrator Certification
  • Minimum 2 year experience as a CRM Systems Administrator; willingness to continue related education and maintenance certifications
  • Salesforce Proficency- Sales Cloud, Service Cloud, Field Service+, Shield, Own Backup
  • Experience with any additional CRM products a plus
  • Experience with CPQ (Configure, Price, Quote)
  • Experience with Conga Document Automation (Composer, Sign)
  • Proficiency with Agile Project Management / JIRA
  • Proficiency with DocuSign eSignature
  • Proficency with GIT/Bitbucket
  • Proficency with Microsoft 365
  • Excellent Communications Skills- Oral and Written
  • Excellent Organizational Skills
  • Excellent Problem Solving / Troubleshooting Skills
  • Scripting Skills - SOQL/SOSL, Apex, Javascript, HTML/CSS
  • Ability to be self-motivated and self-starter to handle multiple tasks 
  • Ability to adapt to changing technology and changing needs of the company
  • Ability to develop and maintain CRM custom objects, formula fields, workflows, validation rules, custom views, dashboards and generate reports
  • Ability to work as a team in a collaborative environment to achieve agreed-upon objectives
  • Ability to communicate effectively with all levels within the organization



INDHP

Frequently Asked Questions

Is the salary disclosed for the CRM / Salesforce Systems Administrator position at pencor?
The salary for this CRM / Salesforce Systems Administrator role at pencor is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the CRM / Salesforce Systems Administrator position at pencor located?
This CRM / Salesforce Systems Administrator role at pencor is based in Palmerton, Pennsylvania, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the CRM / Salesforce Systems Administrator role at pencor full-time or part-time?
This is listed as a Full Time position. It is posted as a CRM / Salesforce Systems Administrator role in the PenTeleData - Web department at pencor.
Which team or department does the CRM / Salesforce Systems Administrator at pencor belong to?
This CRM / Salesforce Systems Administrator position is part of the PenTeleData - Web department at pencor. See the full job description for more information about the team structure and responsibilities.
How do I apply for the CRM / Salesforce Systems Administrator position at pencor?
Click the "Apply Now" button on this page. You will be redirected to pencor's official application portal hosted on bamboohr where you can submit your application directly.
When was the CRM / Salesforce Systems Administrator job at pencor posted?
This CRM / Salesforce Systems Administrator position at pencor was posted on May 21, 2026. Apply as soon as possible — early applications are often reviewed first.
CRM / Salesforce Systems Administrator
pencor
Apply for this role ↗

You'll be redirected to pencor's official application page on bamboohr.