Broadband Sales Engineer

pencor· PenTeleData - Engineering
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📍 Palmerton, Pennsylvania, United StatesFull Time

About this role

Company: PenTeleData 

Hybrid WFH Shift: Monday-Friday, 8AM-5PM (Occasional work outside those hours)


Pencor and its subsidiaries are Equal Opportunity Employers


PenTeleData, the industry leader in data transport, Internet, Wi-Fi, security and consultative services throughout the Northeast, is seeking a motivated Broadband Sales Engineer! If you have a strong desire to grow professionally and learn the access side of the service provider infrastructure then this is the spot for you!


As a Sales Engineer with PenTeleData, you will be the technical implementation resource for our customers who have purchased Broadband Service to be installed or upgraded. You will interact daily with commercial customers, our partners, vendors and other departments.


Qualifications:

  • Associates Degree in Computer Science or related field
  • 2-4 years related experience working in enterprise or service provider environments
  • Completed CCNA or similar courses - current certifications preferred
  • Established residency in Pennsylvania

The technical, or “hard skills” we need run the gamut:

  • Basic networking knowledge including understanding of the TCP/IP protocols, subnetting, IPv6 and OSI model
  • Understanding basics of static and dynamic IP routing 
  • Some understanding of how an HFC network operates from the data side
  • Familiarity with DHCP and DORA process
  • Ability to remain technical while using layman terms with non-technical customers 

The non-technical, or “soft skills” needed include:

  • Hi-level Project Management Skills 
    • Overseeing customer turn-ups and changes
    • Handling multiple projects at once
    • Facilitating efficient communication between multiple stakeholders
  • Exceptional Customer Service Skills
  • Outstanding Troubleshooting Skills – thinking logically through problems
  • Ability to document findings accurately and explain them with working knowledge
  • Ability to present facts and ideas verbally and written in a logical, sequential and understandble manner
  • Ability to follow procedures and processes but still remain flexible for exceptional cases when they occur
  • Ability to be self-motivated and operate autonomously with little supervision
     

Preferred Skills – these are “nice to have” but definitely not required:

  • Understanding NAT and how to configure it -includes Static and Dynamic NAT
  • Basic understanding of ACLs, ASA firewalls 
  • Experience with Cisco, Zyxel and/or Ubiquiti device configurations
  • Previous experience utilizing Salesforce or other comparable CRM in daily operations


INDHP

Frequently Asked Questions

Is the salary disclosed for the Broadband Sales Engineer position at pencor?
The salary for this Broadband Sales Engineer role at pencor is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Broadband Sales Engineer position at pencor located?
This Broadband Sales Engineer role at pencor is based in Palmerton, Pennsylvania, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Broadband Sales Engineer role at pencor full-time or part-time?
This is listed as a Full Time position. It is posted as a Broadband Sales Engineer role in the PenTeleData - Engineering department at pencor.
Which team or department does the Broadband Sales Engineer at pencor belong to?
This Broadband Sales Engineer position is part of the PenTeleData - Engineering department at pencor. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Broadband Sales Engineer position at pencor?
Click the "Apply Now" button on this page. You will be redirected to pencor's official application portal hosted on bamboohr where you can submit your application directly.
When was the Broadband Sales Engineer job at pencor posted?
This Broadband Sales Engineer position at pencor was posted on May 26, 2026. Apply as soon as possible — early applications are often reviewed first.
Broadband Sales Engineer
pencor
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