Technical Business Analyst (Remote)

Do you want to be part of a dynamic team constantly challenging the status quo and finding "smarter" ways of doing things? If you answered yes, keep reading.   

\Who Are We?  

1Nebula is a next-generation SaaS Technology Business focused on providing businesses with cloud & technology expense management services and tools to accelerate their cloud journey.   

We hire amazing people from across South Africa, making our diverse group of team members, called N48Xers, a force to be reckoned with.  

Learn more about our people brand by watching our culture videos:   

• https://www.youtube.com/watch?v=4JkUpUigUdM&t=1s  

• https://www.youtube.com/watch?v=iVk3_vVyrW0 

Job Opportunity at 1Nebula:  

The purpose of this position is to play a pivotal role in bridging the gap between business needs and technical execution. The ideal candidate will possess a unique mix of strategic thinking, data fluency, technical understanding, and stakeholder collaboration. 

This role requires a strong understanding of data, system integrations, and RESTful APIs, along with the ability to communicate clearly with both technical and non-technical stakeholders throughout Nebula and beyond. 

What You will do within this role (Your key responsibilities): 

Requirements Analysis & Documentation 

• Elicit and analyze business requirements through interviews, workshops, and stakeholder engagement. 

• Translate business needs into functional and technical specifications, including user stories, process flows, and data mappings. 

• Document current and future state processes and system behaviour. 

Technical & Data Analysis 

• Analyse and interpret structured and unstructured data to support solution design and reporting needs. 

• Understand database structures, relationships, and data flows. 

• Use tools like Excel, SQL, and BI platforms (e.g., Power BI, Tableau) for data modelling and validation if required. 

• Collaborate with engineering teams to design integrations with internal and third-party systems via RESTful APIs. 

• Work with development and QA teams to ensure traceability between requirements, development, and testing. 

Solution Design Support 

• Collaborate with Product Manager, Product Owner and UX teams on feature ideation. 

• Ensure technical feasibility and align proposed solutions with business outcomes. 

• Help define data validation rules, error handling, and integration points. 

Stakeholder Engagement 

• Act as the liaison between business stakeholders and technical teams. 

• Communicate progress, clarify requirements, and manage expectations throughout the project lifecycle. 

• Support go-live activities, demos, and end-user training. 

Testing & Quality Assurance 

• Define user acceptance test plans and acceptance criteria. 

• Execute UAT and assist in identifying and documenting defects. 

• Validate data outputs and system behaviour against requirements. 

More about You (Our requirements for the role): 

Although we believe in the potential of others more than anything else there are some minimum requirements we would look for so consider these before sending us your application 

• 3+ of experience in a Business Analyst or Systems Analyst role, preferably in technology, telecoms, or cloud product environments. 

• Degree in business-, computing- or relevant field. 

• Additional Business Analyst certificate/diploma. 

• Strong understanding of RESTful APIs and experience working with technical teams on integrations. 

• Proficiency in data analysis and reporting (Excel, SQL, data visualisation tools). 

Our Amazing Perks! 

• Enjoy 20 Leave days a year plus a “mulligan day” each quarter after meeting all your deliverables. That’s 4 extra leave days annually! 

• High spec laptops and equipment for you to comfortably work remotely. 

• A once off at home office allowance to set up your home office. 

• Flexible working hours. We work on a flexible schedule from Monday to Friday where you can make the hours work for you. 

• Access to our Well-being program and Employee support services – we believe in work/life balance being of utmost importance for you and your family so this perk is for them too. 

• Grow your skills and learn something new with paid for Microsoft courses and certifications.  

• Take up a hobby and unlock a training allowance every 2 years to do something non-work related. 

• Give back by participating in our Culture and Social Responsibility initiatives. 

• Free Gap cover