Customer Support Coordinator

magnetic· Base Maintenance
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📍 Tallinn, Harjumaa, EstoniaFull Time

About this role

At Magnetic Group, we take immense pride in our people and the work that we do. Passion is what drives us, and the mission to help aviation companies help the world is what unites us. If it resonates with you and you have the same values as us, you could become part of our team and shape the industry’s future together. 

 

We are looking for a Customer Support Coordinator to join our Maintenance sector in Tallinn, Estonia.



Main Responsibilities

 

  • Welcome and support customers, visitors, and partners throughout their stay, ensuring smooth communication and coordination
  • Coordinate transportation, travel arrangements, office preparation, and customer-related logistics
  • Organize customer meetings, events, and hospitality activities, including after-hours engagements when required
  • Collect customer feedback, support client retention initiatives, and collaborate with internal teams
  • Perform administrative tasks and proactively report any issues impacting assigned responsibilities

 

Main Requirements

 

  • Minimum 2 years of experience in customer service roles
  • Excellent verbal and written communication skills in English and Estonian
  • Strong communication and relationship-building abilities
  • Excellent organizational, multitasking, and deadline management skills with high accuracy and punctuality
  • Energetic, outgoing, and positive mindset with strong analytical and problem-solving abilities
  • Ability to represent the company professionally
  • Proficiency in MS Office tools
  • Valid Category B driver’s license

 

What We Offer 


  • Opportunity to work in one of the most attractive and fast-growing global industries in the world – aviation 
  • A fast track to both personal and professional growth in a challenging and rewarding environment 
  • A great team with diverse backgrounds and true aviation fans 
  • A culture of trust that empowers you 
  • A range of perks like health insurance, company events, movie nights, and more 

 

Ready to take your career to the next level and make a real impact in the aviation industry? Apply now and join us at Magnetic Group! 

 

Please note that a mandatory background check will be conducted on all successful candidates. 

Frequently Asked Questions

Is the salary disclosed for the Customer Support Coordinator position at magnetic?
The salary for this Customer Support Coordinator role at magnetic is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Support Coordinator position at magnetic located?
This Customer Support Coordinator role at magnetic is based in Tallinn, Harjumaa, Estonia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Support Coordinator role at magnetic full-time or part-time?
This is listed as a Full Time position. It is posted as a Customer Support Coordinator role in the Base Maintenance department at magnetic.
Which team or department does the Customer Support Coordinator at magnetic belong to?
This Customer Support Coordinator position is part of the Base Maintenance department at magnetic. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Support Coordinator position at magnetic?
Click the "Apply Now" button on this page. You will be redirected to magnetic's official application portal hosted on bamboohr where you can submit your application directly.
When was the Customer Support Coordinator job at magnetic posted?
This Customer Support Coordinator position at magnetic was posted on Nov 27, 2024. Apply as soon as possible — early applications are often reviewed first.
Customer Support Coordinator
magnetic
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