Lead Food Services Team Member

pilotcompanyยท Retail Operations (OPSTRAVELCENTER)
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About this role

Company Description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.

Job Description

The purpose of this job is to provide operational support to the restaurant management team. Position will supervise restaurant activities during non-peak service hours and other hours as needed. Responsibilities include:

  • Maintains Brand and PTC restaurant operational standards
  • Executes shift plan
  • Follows up assigned tasks
  • Assists management team
  • Works hourly positions
  • Monitors food prep and register procedures and cash handling policies and processes
  • Accountable for hospitality and Speed of Service (SOS) goals at all times according to Brand and PTC Hospitality standards
  • Provides direction to team members during shift
  • Ensures restaurant cleaning processes and methods are followed
  • Monitors labor usage and break policy according to Blue Cube
  • Adheres to restaurant plans/objectives as set by Restaurant General Manager
  • Assists with training and cross training of team members as directed
  • Adheres to all Brand and PTC processes and policies
  • Monitors register procedures and cash handling policies and processes
  • Maintains safe working conditions by following all safety and security policies and processes
  • Ensures all team members are adhering to Brand and PTCโ€™s dress code standards
  • Follows all Brand maintenance processes and methods
  • Advises Restaurant General Manager as to performance/discipline problems
  • Ensures acceptable execution of suggestive selling, product, food safety and cleanliness standards
  • Ensures compliance of Brand and PTC marketing and ensures products are available and fresh
  • Works hourly positions
  • Other duties as assigned by management

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Pay Rates Starting between: $12.50 - $18.23 / hour

Qualifications

Additional Information

  • Fuel Discount
  • Nation-wide Medical Plan/Dental/Vision
  • 401(k)
  • Flexible Spending Accounts
  • Adoption Assistance
  • Tuition Reimbursement
  • Flexible Schedule
  • Weekly Pay

Frequently Asked Questions

Is the salary disclosed for the Lead Food Services Team Member position at pilotcompany?
The salary for this Lead Food Services Team Member role at pilotcompany is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Lead Food Services Team Member position at pilotcompany located?
This Lead Food Services Team Member role at pilotcompany is based in KY, Shepherdsville, Shepherdsville, KY, United States, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Lead Food Services Team Member role at pilotcompany full-time or part-time?
This is listed as a Full time position. It is posted as a Lead Food Services Team Member role in the Retail Operations (OPSTRAVELCENTER) department at pilotcompany.
Which team or department does the Lead Food Services Team Member at pilotcompany belong to?
This Lead Food Services Team Member position is part of the Retail Operations (OPSTRAVELCENTER) department at pilotcompany. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Lead Food Services Team Member position at pilotcompany?
Click the "Apply Now" button on this page. You will be redirected to pilotcompany's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Lead Food Services Team Member job at pilotcompany posted?
This Lead Food Services Team Member position at pilotcompany was posted on Jan 27, 2026. Apply as soon as possible โ€” early applications are often reviewed first.
Lead Food Services Team Member
pilotcompany
Apply for this role โ†—

You'll be redirected to pilotcompany's official application page on SmartRecruiters.