Travel Center General Manager

pilotcompany· Retail Operations (OPSTRAVELCENTER)
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📍 Elkton📍 Elkton, MD, United States📍 MD📍 usFull time

About this role

Company Description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.

Job Description

Pilot Flying J is seeking an experienced Retail General Manager to oversee our high-volume retail facilities. You will be responsible for the generation and execution of travel center and restaurant business plans to achieve established standards, sales and profit objectives as well as customer satisfaction.

The Retail General Manager will also be:

  • Ensuring that customer expectations are met
  • Conducting meetings with subordinate employees
  • Maintaining effective vendor relationships

As a Retail General Manager for Pilot Flying J, you will build, coach, manage and develop teams from a staffing, interviewing, hiring and training standpoint.

Additional responsibilities for the Retail General Manager include:

  • Driving sales
  • Managing team members
  • Tracking inventory
  • Providing customer service
  • Performing P&L analysis

Pay Rates Starting between: $54,300.00 - $80,750.00 / year

Qualifications

As a Retail General Manager, you must exemplify integrity and accountability at the managerial level as well as demonstrate excellent team leadership skills. Furthermore, you must be able to work a flexible schedule of nights, days, weekends and holidays.

 

Additional requirements of the Retail General Manager include:

  • Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results
  • Previous management proficiency in high volume retail with P&L accountability
  • Ability to create and maintain a customer focused culture

Additional Information

  • Fuel Discount
  • Nation-wide Medical Plan/Dental/Vision
  • 401(k)
  • Flexible Spending Accounts
  • Adoption Assistance
  • Tuition Reimbursement
  • Flexible Schedule
  • Weekly Pay

Frequently Asked Questions

Is the salary disclosed for the Travel Center General Manager position at pilotcompany?
The salary for this Travel Center General Manager role at pilotcompany is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Travel Center General Manager position at pilotcompany located?
This Travel Center General Manager role at pilotcompany is based in Elkton, Elkton, MD, United States, MD, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Travel Center General Manager role at pilotcompany full-time or part-time?
This is listed as a Full time position. It is posted as a Travel Center General Manager role in the Retail Operations (OPSTRAVELCENTER) department at pilotcompany.
Which team or department does the Travel Center General Manager at pilotcompany belong to?
This Travel Center General Manager position is part of the Retail Operations (OPSTRAVELCENTER) department at pilotcompany. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Travel Center General Manager position at pilotcompany?
Click the "Apply Now" button on this page. You will be redirected to pilotcompany's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Travel Center General Manager job at pilotcompany posted?
This Travel Center General Manager position at pilotcompany was posted on Jan 9, 2026. Apply as soon as possible — early applications are often reviewed first.
Travel Center General Manager
pilotcompany
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