Patient Account Representative

usphysicaltherapy2· Administrative
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📍 Grand Prairie📍 Grand Prairie, TX, United States📍 TX📍 usFull time

About this role

Company Description

Green Oaks Physical Therapy (GOPT) has provided exceptional outpatient orthopedic care in the DFW metroplex for twenty-five years! Founded by Physical Therapists in 2000, GOPT now has 17 locations, allowing us to serve the people in our communities with compassionate and competent care. We have an immediate need for a full-time Patient Account Representative.

Job Description

It is an exhilarating time of growth for GOPT, and we are hiring a Patient Account Representative with strong technical ability and business acumen to join our expanding team. Your role will be critical in our billing and claims department, and you will be asked to facilitate procedural requirements, including data elements, insurance verification, authorization for services, and collections for all patient portions, including prior balances.

Responsibilities:

  • Work closely with patients to resolve billing and payment issues.
  • Research and resolve discrepancies in patient accounts.
  • Process payments and refunds.
  • Review and update patient insurance information.
  • Communicate with insurance companies to obtain prior authorizations and verify coverage.
  • Follow up on unpaid claims and denials.
  • Maintain accurate and up-to-date patient account information.
  • Provide excellent customer service to patients and healthcare providers.
  • Collaborate with other departments to improve processes and ensure timely reimbursement.
  • Maintain knowledge of current insurance regulations and coding requirements.

Qualifications

  • One year of experience in medical billing and collections is desired
  • Knowledge of medical billing and coding, insurance regulations, and healthcare reimbursement policies
  • Strong attention to detail and ability to work independently
  • Excellent communication and customer service skills

Additional Information

Benefits:

  • Competitive compensation of $16 - $18 per hour, depending on experience.
  • Excellent benefits package including 401k, health, dental, and generous paid time off
  • Multiple opportunities for professional development, specialization, and leadership
  • Monday - Friday, 8am - 5pm
  • Employee discount plans
  • Employee Assistance Program (EAP)
  • Investment from a company that wants you to succeed and thrive.

Frequently Asked Questions

Is the salary disclosed for the Patient Account Representative position at usphysicaltherapy2?
The salary for this Patient Account Representative role at usphysicaltherapy2 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Patient Account Representative position at usphysicaltherapy2 located?
This Patient Account Representative role at usphysicaltherapy2 is based in Grand Prairie, Grand Prairie, TX, United States, TX, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Patient Account Representative role at usphysicaltherapy2 full-time or part-time?
This is listed as a Full time position. It is posted as a Patient Account Representative role in the Administrative department at usphysicaltherapy2.
Which team or department does the Patient Account Representative at usphysicaltherapy2 belong to?
This Patient Account Representative position is part of the Administrative department at usphysicaltherapy2. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Patient Account Representative position at usphysicaltherapy2?
Click the "Apply Now" button on this page. You will be redirected to usphysicaltherapy2's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Patient Account Representative job at usphysicaltherapy2 posted?
This Patient Account Representative position at usphysicaltherapy2 was posted on May 29, 2026. Apply as soon as possible — early applications are often reviewed first.
Patient Account Representative
usphysicaltherapy2
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