Call Center Representative – Physical Therapy Clinic
usphysicaltherapy2· Administrative
About this role
Company Description
Employment Type: Full-Time / Part-Time
Are you a friendly, organized, and detail-oriented individual who enjoys helping others? Our growing physical therapy clinic is looking for a Call Center Representative to be the first point of contact for patients seeking care and support. If you thrive in a fast-paced environment and want to be part of a team focused on improving lives, we’d love to hear from you!
🏥 About Us:
We are a patient-centered physical therapy clinic dedicated to helping individuals recover, strengthen, and thrive. Our team of licensed therapists and support staff work closely with patients to provide customized treatment plans and exceptional care.
Job Description
📋 Key Responsibilities:
- Answer incoming phone calls in a courteous, professional manner
- Schedule, confirm, and reschedule patient appointments
- Provide information about our services, therapists, and clinic policies
- Verify insurance coverage and collect necessary patient details
- Assist with appointment reminders, follow-ups, and general inquiries
- Accurately enter and update patient information in the scheduling system
- Communicate effectively with clinical staff to ensure smooth workflow
Qualifications
- Previous experience in a medical call center or healthcare office (preferred but not required)
- Excellent verbal communication and customer service skills
- Strong attention to detail and ability to multitask
- Familiarity with medical terminology and insurance verification is a plus
- Proficient with computers, scheduling software, and basic office tools
- Bilingual (English/Spanish) a plus
Additional Information
- Competitive pay and growth opportunities
- Supportive and collaborative team environment
- On-the-job training and development
- Health benefits (for eligible employees)
- Meaningful work helping people improve their quality of life
Frequently Asked Questions
Is the salary disclosed for the Call Center Representative – Physical Therapy Clinic position at usphysicaltherapy2?
The salary for this Call Center Representative – Physical Therapy Clinic role at usphysicaltherapy2 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Call Center Representative – Physical Therapy Clinic position at usphysicaltherapy2 located?
This Call Center Representative – Physical Therapy Clinic role at usphysicaltherapy2 is based in MI, Plymouth, Plymouth, MI, United States, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Call Center Representative – Physical Therapy Clinic role at usphysicaltherapy2 full-time or part-time?
This is listed as a Full time position. It is posted as a Call Center Representative – Physical Therapy Clinic role in the Administrative department at usphysicaltherapy2.
Which team or department does the Call Center Representative – Physical Therapy Clinic at usphysicaltherapy2 belong to?
This Call Center Representative – Physical Therapy Clinic position is part of the Administrative department at usphysicaltherapy2. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Call Center Representative – Physical Therapy Clinic position at usphysicaltherapy2?
Click the "Apply Now" button on this page. You will be redirected to usphysicaltherapy2's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Call Center Representative – Physical Therapy Clinic job at usphysicaltherapy2 posted?
This Call Center Representative – Physical Therapy Clinic position at usphysicaltherapy2 was posted on Apr 3, 2026. Apply as soon as possible — early applications are often reviewed first.
Call Center Representative – Physical Therapy Clinic
usphysicaltherapy2
You'll be redirected to usphysicaltherapy2's official application page on SmartRecruiters.