Receptionist

usphysicaltherapy2· Administrative
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📍 MI📍 Northville📍 Northville, MI, United States📍 usFull time

About this role

Company Description

For over 30 years, Plymouth Physical Therapy Specialists has been dedicated to our patients, always putting their needs first. Our team, with a wide range of professional skills, is committed to providing outpatient care in orthopedics, sports injuries, joint replacement, industrial rehabilitation, pediatrics, and geriatrics. We are fully equipped to offer the latest, research-backed treatments for a maximized rehabilitation experience. 

Job Description

Plymouth Physical Therapy Specialists is looking for a professional, friendly and organized front desk receptionist to join our growing team at Plymouth Physical Therapy Specialists. Our ideal candidate will be detail-oriented, able to handle a multi-line phone system, and multi-task in a fast-paced environment, all while maintaining a welcoming presence with patients as the first greeter. The position will involve customer service, insurance verification, data entry, and overseeing day-to-day operations. 

Responsibilities:

  • Obtains and enters new patient demographics; updates patient information, as necessary in the computer system to maintain accuracy for billing.

  • Obtains insurance information; as required by office policies.

  • Verify insurance benefits/obtain authorizations as needed to process patient for services

  • Collects all co-pays and balances, as required by office policies.

  • Reviews all forms for accuracy and completion according to office policies.

  • Schedules patient appointments at check-out.

  • Answers phones and transfers to appropriate staff.

  • Maintains a clean and orderly waiting area.

  • Adheres to HIPAA regulations and guidelines.

  • Completes additional tasks to assist the Director and Practice Manager as necessary.

 

Qualifications

  • Computer proficiency

  • Effective organization skills and problem solving skills

  • Excellent customer service skills, interpersonal and communication skills

  • High level of accuracy and attention to detail

  • Ability to work effectively independently as well within a team setting

  • Ability to multitask and prioritize responsibilities

Additional Information

Hours:

  • 40 hours per week

  • Clinic hours are from 6 AM to 7 PM

  • Some Saturdays may be required

 

Frequently Asked Questions

Is the salary disclosed for the Receptionist position at usphysicaltherapy2?
The salary for this Receptionist role at usphysicaltherapy2 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Receptionist position at usphysicaltherapy2 located?
This Receptionist role at usphysicaltherapy2 is based in MI, Northville, Northville, MI, United States, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Receptionist role at usphysicaltherapy2 full-time or part-time?
This is listed as a Full time position. It is posted as a Receptionist role in the Administrative department at usphysicaltherapy2.
Which team or department does the Receptionist at usphysicaltherapy2 belong to?
This Receptionist position is part of the Administrative department at usphysicaltherapy2. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Receptionist position at usphysicaltherapy2?
Click the "Apply Now" button on this page. You will be redirected to usphysicaltherapy2's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Receptionist job at usphysicaltherapy2 posted?
This Receptionist position at usphysicaltherapy2 was posted on Mar 12, 2026. Apply as soon as possible — early applications are often reviewed first.
Receptionist
usphysicaltherapy2
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