Course Adviser (VET)

Company Description

The Australian Institute of Professional Counsellors (AIPC) is one of Australia’s leading providers of counselling education. For over 30 years, we’ve empowered students nationwide through flexible, accessible learning and a genuinely student-first approach. We don’t just deliver courses—we help people change careers, grow professionally, and make a meaningful impact in the world.

Job Description

If you’re a driven sales professional who thrives on meaningful conversations and closing outcomes that genuinely change lives, this role is for you.

As a Course Adviser, you’ll own the full sales journey. From first enquiry through to enrolment, guiding prospective students into the right course for their goals. This is a high-impact, consultative sales role where success comes from building trust, understanding motivations, and confidently leading candidates to a decision.

As a Course Adviser, you will:

• Engage with warm, pre-qualified course enquiries, providing timely, supportive and student-focused responses
• Clearly explain course options, entry requirements and study pathways to help prospective students make informed decisions
• Guide applicants through the enrolment process, nurturing interest and supporting progression through to successful conversion
• Use a consultative, relationship-based approach to convert warm leads into enrolled students while achieving enrolment targets
• Maintain accurate student records in the CRM system and support key administrative activities across the enrolment journey

Qualifications

• Previous experience in a course adviser or sales/customer service role
• Excellent interpersonal, written, and verbal communication skills
• Strong ability to build rapport with prospective students
• Ability to meet KPIs and work both independently and within a team
• Experience in education or use of CRM systems is advantageous
• Working with Children Check (employee or state equivalent) or willingness to obtain

Additional Information

This is a sales position, applicants who are looking to get into sales are highly encouraged to apply.

$73,832 base + super + comms

Why Join AIPC?

• Permanent full-time role with growth opportunities
• Work for a trusted education provider with a national presence
• $1,000 annual professional development budget
• Hybrid set up: 4 days in the office, 1 from home

Questions about your identity help us appreciate the diversity of individuals looking to work with us, ensuring we’re attracting applications from people with identities and perspectives that are as diverse as our students. 

We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.