Campus Administrator

Company Description

Acknowledge Education is a leading training provider with campuses throughout Australia offering a variety of courses in a range of industries such as health, community services, social work, business, civil construction and hospitality. In our 139-year history in education, we remain true to our mission to stay a challenging, relevant and creative leader in the education industry

 True to our name, we acknowledge and celebrate the unique aspirations and achievements of every student. From our roots as an English language school in Victoria, ​we've evolved into a national academic powerhouse, with campuses in Melbourne, Sydney, Perth, and Brisbane educating over 6,000 students every year.​ 

To find out more about us, please visit https://www.acknowledgeeducation.edu.au/about-us/  

Job Description

At Acknowledge Education, the Campus Administrator is the frontline link to our multicultural, fast-paced community. You are the face of our institution, responsible for maintaining a professional and student-centric presence in person, online and over the phone. In this dynamic role, you'll provide essential administrative support to our team, contributing to the efficient daily functioning of the campus. You'll greet visitors and provide appropriate directions and assistance; you'll also answer phone queries and promptly relay messages.

Key Responsibilities include:

• Administrative Support: Accurately complete meeting minutes, correspondence, and respond to requests for information within specified timeframes.
• Event Organisation: Assist in the organisation of campus events and provide catering support when required.
• Student Induction: Assist with student induction at the beginning of each academic block.
• Student Data Updates: Accurately update student contact details in the Student Management System and CRM when necessary.
• Classroom Setup and IT Support: Assist the Campus Manager in setting up classrooms and provide general IT support to teaching staff.
• Documentation Generation: Prepare required documentation for international students.
• Health and Safety Compliance and Audits: Conduct regular health and safety audits and ensure all staff members are well-informed about campus emergency and accident procedures.

Qualifications

You'll have strong attention to detail, exceptional interpersonal skills and the ability to demonstrate strong verbal and written communication skills, as clear and concise communication is vital in a fast paced and multicultural setting.

In addition, you'll have:

• Cultural Awareness and Sensitivity.
• Proficiency in Microsoft Office Suite, including working knowledge of MS Excel, Word, Outlook, Teams, SharePoint, and OneDrive.
• Ability to be proactive, anticipate administrative needs, and take initiative in supporting the campus and leadership team.
• Proven ability to prioritise tasks and manage time effectively and efficiently to meet deadlines and maintain smooth operations.
• A proactive and solutions-focused attitude when addressing challenges and obstacles.
• Knowledge of Tertiary Education (Preferred).

Additional Information

• Opportunities to grow within the organization
• $1,500 professional development allowance
• Incredibly committed and supportive team of student-centric professionals
• Flexibility to work from home during non-teaching hours (For Academic staff)
• Be part of a fast-growing organization working in an agile environment
• Acknowledge education is part of UP Education group – Be part of a leading education provider: https://www.up.education/

Questions about your identity help us appreciate the diversity of individuals looking to work with us, ensuring we’re attracting applications from people with identities and perspectives that are as diverse as our students. 

We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.