Field Service Engineer (Pharma)-based in Taipei

Company Description

Together with 6,900 colleagues worldwide, we are the strategic partner for the pharmaceutical and food industries in processing and packaging technology. With seamless processes, innovative technologies, and sustainable solutions, we help our customers achieve their goals. For example, we ensure that vaccines are safely filled and that tablets can fully release their active ingredients. Your favorite chocolate and snacks are also sustainably packaged with our help.

Apply now and become part of our team!

Job Description

• Supporting commissioning and installations and SATs of new machines, on customers’ sites and – where necessary – during the finalization and FAT at our CoCs. Updating and completing of site documentation.
• Perform general field service activities on site including preventative maintenance, calibrations and overhauls, fault finding machine inspections and spare parts listing.
• Giving the customers ASM and ASA technical advice on site or via telecommunication; clarify problems and solutions with CoCs where necessary.
• Recommend actively necessary technical improvements (overhauls, modernizations, modifications) and spare-parts replacements.
• Do all related and corresponding reporting and filings for these activities. Explaining the service job before starting to customer and after completion. Create a list and follow-up on open points.
• Additional Senior FSE: Perform site management. Supervision and training of other field service engineers.

Qualifications

• Prefer local Taiwanese which can communicate local language.
• Bachelor’s degree in mechatronic or related field.
• Working experience in Pharmaceutical / Packaging industry (5 years or more)
• Good verbal and written English skills.
• Ability to make updates to Rockwell / Siemens PLC programs and HMI.
• Willingness to travel up to 30% in the Asia / Pacific Region.

Additional Information