Aftermarket Spare Parts Analyst

Company Description

Together with 7,300 colleagues at 49 locations in over 20 countries, we are the strategic lifecycle partner for the pharmaceutical, biotechnology, and food industries. With streamlined processes, innovative technologies, and sustainable solutions, we help our customers achieve their goals. Among other examples, we ensure that vaccines are safely filled and that pharmaceuticals are produced reliably and in compliance with regulations. We even help package your favorite chocolate and snacks quickly and with high precision.

Syntegon Packaging Technology, LLC based in New Richmond, Wisconsin is part of the Syntegon Group. We provide innovative, seamless, high-tech packaging solutions for the food industry. The location specializes in a range of packaging equipment solutions - like horizontal flow wrappers, bag closing and sealers, and robotic pick-place-machines. The city of New Richmond is known as "The City Beautiful". It is an easy and quick commute in both directions from the Minneapolis/St. Paul Metro area and a short distance from Eau Claire, WI.

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Job Description

The Supply Chain Analyst is responsible for planning, directing, and coordinating the spare parts business, including troubleshooting open and delivered orders, establishing intercompany pricing, supporting the Service team on material inquiries, and pricing parts, and support for unknown parts.

Key Responsibilities

• Spare parts pricing – analyze costs, BoMs, complexity of parts to ensure profitable margins
• Evaluate margins on a regular basis to improve overall profitability
• Maintain intercompany pricing database and validate on a quarterly basis
• Enter non-b2b parts orders from other Syntegon companies
• Manage return process for spare parts, approvals, re-stocking fees, etc
• Troubleshoot / investigate customer order issues – warranty, incorrect shipments
• Create recommended spare parts lists for project management
• Update material master data for obsolescence, programming needs, assembly needs

This role offers the possibility of a hybrid work schedule after initial onboarding and training. 

Qualifications

Basic Requirements and skills

• Bachelor’s degree in Business or related field
• Experience with purchased parts and OEM manufactured parts
• Experience with routing and costing
• Advanced MS Office and SAP skills
• Cross-Functional Collaboration
• End-to-End Project Management
• Budgeting & Risk Mitigation
• Complex Problem Solving
• Fluency in English; additional languages are a plus

Preferred Qualifications

• Experience with aftermarket parts on high mix low volume environment
• Advanced SAP skills
• Advanced Excel, including basic formulas such as VLOOKUP, sum, count, substitute, and pivot tables.

Additional Information

Compensation for roles at Syntegon varies depending on a wide array of non-discriminatory factors including but not limited to the specific office location, role, degree/credentials, relevant skill set, and level of relevant experience. Total rewards at Syntegon include salary + bonus (if applicable) + benefits.

We Care about your Well-Being! At Syntegon, the welfare of our employees is a top priority.

That’s why we offer a comprehensive and competitive benefits package designed to support your health, financial security, and personal growth from day one, including:

• Health Coverage: Medical, Dental, Vision, and Prescription plans starting from your first day.
• Retirement Savings: 401(k) plan with a generous company match to help you plan for the future.
• Financial Protection: Employer-paid Short- and Long-Term Disability Insurance, plus Life Insurance for your peace of mind.
• Career Growth: Education Assistance Program to support your continued learning and development.
• Work-Life Balance: Paid Time Off to recharge and enjoy your personal time.
• Support When You Need It: Access to our Employee Assistance Program for confidential counseling and resources.

Join Syntegon and enjoy benefits that help you thrive both at work and beyond.

Syntegon Technology is a proud supporter of STEM (Science, Technology, Engineering & Mathematics) initiatives:

• FIRST Robotics (For Inspiration and Recognition of Science and Technology)
• AWIM (A World In Motion)

By choice, we are an Equal Opportunity Employer committed to a diverse workforce.
We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.

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