IT SERVICE DESK JUNIOR SPECIALIST
scorpiogroup· IT Ashore Service Delivery
About this role
- Primary Responsibilities And Duties
- Comprehensive End-user IT Support. Including Remote, Phone, Email and Onsite.
- Knowledge of ITSM & ITAM tools – ServiceNow / ConnectWise or similar.
- Asset Inventory Management.
- User account management in Active Directory (Azure AD): User, Object & OU (Creation / Deletion / Update).
- Installation of Windows 11 and other standard applications.
- Familiarity with Microsoft Azure, O365, Microsoft Teams, Antivirus, and Intune portal.
- Mobile device management via Intune for iPhone & iPad.
- Local IT Vendor Management as needed.
- Documentation of IT Procedures & Knowledgebase.
- Adherence to SOX Audit, IT Security and compliance standard procedures.
- General troubleshooting - Multifunction Printer, Laptop (Dell) & Peripherals, Access control system, Audio & Video conference system.
- Basic understanding of Networking.
- Part of the Global IT Service Delivery team.
- IT Support to other global offices in local business hours.
- At least 2 years of experience in a similar role.
- Excellent Communication skills and ability to explain technical issues to non-technical users.
- Strong organizational skills, and time management skills.
- Excellent customer service skills with empathy and a user-focused approach to providing support.
- Analytical skills to diagnose and resolve technical problems efficiently.
- A bachelor’s degree or at least 2 years of experience in IT Service Delivery or End User Support Operations.
Frequently Asked Questions
Is the salary disclosed for the IT SERVICE DESK JUNIOR SPECIALIST position at scorpiogroup?
The salary for this IT SERVICE DESK JUNIOR SPECIALIST role at scorpiogroup is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the IT SERVICE DESK JUNIOR SPECIALIST position at scorpiogroup located?
This IT SERVICE DESK JUNIOR SPECIALIST role at scorpiogroup is based in Athens, Greece. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the IT SERVICE DESK JUNIOR SPECIALIST role at scorpiogroup full-time or part-time?
This is listed as a Full Time position. It is posted as a IT SERVICE DESK JUNIOR SPECIALIST role in the IT Ashore Service Delivery department at scorpiogroup.
Which team or department does the IT SERVICE DESK JUNIOR SPECIALIST at scorpiogroup belong to?
This IT SERVICE DESK JUNIOR SPECIALIST position is part of the IT Ashore Service Delivery department at scorpiogroup. See the full job description for more information about the team structure and responsibilities.
How do I apply for the IT SERVICE DESK JUNIOR SPECIALIST position at scorpiogroup?
Click the "Apply Now" button on this page. You will be redirected to scorpiogroup's official application portal hosted on bamboohr where you can submit your application directly.
When was the IT SERVICE DESK JUNIOR SPECIALIST job at scorpiogroup posted?
This IT SERVICE DESK JUNIOR SPECIALIST position at scorpiogroup was posted on Jun 5, 2026. Apply as soon as possible — early applications are often reviewed first.
IT SERVICE DESK JUNIOR SPECIALIST
scorpiogroup
You'll be redirected to scorpiogroup's official application page on bamboohr.