Resident Services Coordinator
cascade-management
OTHER
Resident Services Coordinator
summerset1· Waikanae Village
About this role
Company Description
You can help bring our villages to life! Â
At Summerset, from the moment we start developing a village, to when our residents call it home, it’s the passion and dedication of our people that brings our villages to life. We are one team united by being part of something bigger – to bring the best of life to our residents. Â
Job Description
Part Time Resident Services Coordinator
Make a real difference to residents’ day-to-day lives through connection, coordination, and care.Â
We’re looking for a compassionate, organised and people-focused Resident Services Coordinator to support residents living in our Serviced Apartments.Â
This role is about building trusted relationships with residents and their families, recognising when needs are changing, and coordinating the right support at the right time. You’ll work closely with village teams and external providers to help residents remain independent, safe and well supported in their daily lives.
This is not a clinical role — it’s a people-focused coordination role where you can make a real difference to residents’ day-to-day lives.
About the roleÂ
- Build strong, trusting relationships with residents and their familiesÂ
- Proactively identify residents whose needs are changingÂ
- Coordinate and follow up support and care services across village teamsÂ
- Support vulnerable residents through early identification and ongoing reviewÂ
- Ensure services are delivered as agreed and accurately recordedÂ
This is a part time role offering 20 hours per week from Monday - Friday, timings negotiable.
Qualifications
About youÂ
You’ll be someone who enjoys building relationships, takes pride in staying organised, and is motivated by helping others feel supported and confident in their day-to-day lives.
This role suits someone who:Â
- Is naturally proactive and notices when something isn’t quite rightÂ
- Is organised, reliable, and good at following things throughÂ
- Is comfortable working across different teams and rolesÂ
- Brings empathy, good judgement and a calm, solutions-focused approachÂ
Experience in customer service, care coordination, community services, housing, hospitality, or a similar people-focused role will be an advantage.
Additional Information
Summerset's known for its excellent benefits and strong sense of values around care, teamwork and drive for excellence. With some of the best benefits in the sector, some of these include:
- Southern Cross Health Essentials
- Birthday Leave
- Long Service Leave
- Discounts from a wide range of suppliers
Next Steps:Â Applications for this role will close on 23/06/2026.Â
Frequently Asked Questions
Is the salary disclosed for the Resident Services Coordinator position at summerset1?
The salary for this Resident Services Coordinator role at summerset1 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Resident Services Coordinator position at summerset1 located?
This Resident Services Coordinator role at summerset1 is based in Waikanae, Waikanae, Wellington Region, New Zealand, Wellington Region, nz. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Resident Services Coordinator role at summerset1 full-time or part-time?
This is listed as a Part time position. It is posted as a Resident Services Coordinator role in the Waikanae Village department at summerset1.
Which team or department does the Resident Services Coordinator at summerset1 belong to?
This Resident Services Coordinator position is part of the Waikanae Village department at summerset1. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Resident Services Coordinator position at summerset1?
Click the "Apply Now" button on this page. You will be redirected to summerset1's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Resident Services Coordinator job at summerset1 posted?
This Resident Services Coordinator position at summerset1 was posted on Jun 2, 2026. Apply as soon as possible — early applications are often reviewed first.
Resident Services Coordinator
summerset1
You'll be redirected to summerset1's official application page on SmartRecruiters.