Business Analyst – Technology Digital & Data (TDDI) | Mon to Fri 38 hours | Balcatta Support Centre
About this role
Company Description
At Sodexo, our purpose is to improve quality of life for our employees, clients, and communities. As part of our Technology Digital and Data (TDDI) team, the Business Analyst plays a critical role in shaping and delivering technology and digital solutions that support this mission.
The Business Analyst is responsible for understanding business needs, analysing processes, and translating requirements into clear, actionable outcomes that enable successful project delivery.
Job Description
Business Analysis & Requirements
- Elicit, analyse, and document business requirements through stakeholder engagement
- Translate business needs into clear functional and non-functional requirements
- Develop artefacts including business requirements documents, user stories, and process maps
- Ensure requirements are traceable, prioritised, and aligned to business outcomes
Stakeholder Engagement
- Build strong relationships across business and technology teams
- Facilitate workshops and working sessions to gather and validate requirements
- Support stakeholder alignment and decision-making
Process Improvement
- Analyse current-state processes and identify improvement opportunities
- Define future-state processes aligned to business and technology strategy
- Support continuous improvement initiatives
Delivery Support
- Work closely with Project Managers and delivery teams to support project execution
- Contribute to solution design discussions
- Support testing activities and define acceptance criteria
- Ensure delivered solutions meet agreed business requirements
Governance & Documentation
- Maintain clear and structured documentation aligned to Sodexo standards
- Support portfolio governance through accurate artefact management
- Ensure consistency in business analysis methodologies and tools
Skills & Experience
- Proven experience as a Business Analyst in technology or digital environments
- Strong requirements elicitation and process modelling skills
- Experience working within structured project or portfolio delivery frameworks
- Excellent stakeholder engagement and communication skills
- Ability to translate complex concepts into clear, actionable insights
- Experience supporting end-to-end project delivery
- Experience with tools such as Triskell or similar portfolio platforms is advantageous
Qualifications
- Degree in Business, Information Technology, or a related field
- Business Analysis certifications (e.g. CBAP, CCBA, Agile BA) are advantageous
Additional Information
Why Join Sodexo?
- Competitive pay and job security in an essential services industry
- Access to 100+ retail discounts and multiple salary packaging options
- Great teamwork and a solid group of people around you!
- Opportunities for training and career progression within Sodexo
Apply Now
Ready to start your next adventure? Submit your resume outlining your experience and availability. If shortlisted, one of our recruiters will contact you for a phone interview to answer your questions and share more about the role.
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Frequently Asked Questions
Is the salary disclosed for the Business Analyst – Technology Digital & Data (TDDI) | Mon to Fri 38 hours | Balcatta Support Centre position at sodexo?
The salary for this Business Analyst – Technology Digital & Data (TDDI) | Mon to Fri 38 hours | Balcatta Support Centre role at sodexo is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Business Analyst – Technology Digital & Data (TDDI) | Mon to Fri 38 hours | Balcatta Support Centre position at sodexo located?
This Business Analyst – Technology Digital & Data (TDDI) | Mon to Fri 38 hours | Balcatta Support Centre role at sodexo is based in Western Australia, Western Australia, , Australia, au. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Business Analyst – Technology Digital & Data (TDDI) | Mon to Fri 38 hours | Balcatta Support Centre role at sodexo full-time or part-time?
This is listed as a Contract position. It is posted as a Business Analyst – Technology Digital & Data (TDDI) | Mon to Fri 38 hours | Balcatta Support Centre role at sodexo.
How do I apply for the Business Analyst – Technology Digital & Data (TDDI) | Mon to Fri 38 hours | Balcatta Support Centre position at sodexo?
Click the "Apply Now" button on this page. You will be redirected to sodexo's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Business Analyst – Technology Digital & Data (TDDI) | Mon to Fri 38 hours | Balcatta Support Centre job at sodexo posted?
This Business Analyst – Technology Digital & Data (TDDI) | Mon to Fri 38 hours | Balcatta Support Centre position at sodexo was posted on Jun 10, 2026. Apply as soon as possible — early applications are often reviewed first.
Business Analyst – Technology Digital & Data (TDDI) | Mon to Fri 38 hours | Balcatta Support Centre
sodexo
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