Field Service Engineer* - Metal Recycling - Italy

Company Description

Imagine a place where your contributions lead to real impact. Welcome to TOMRA, where innovation and sustainability are at the core of our mission. From all corners of the world, we transform how we obtain, use, and reuse the planet’s resources. With innovation at our core, we develop and manufacture sensor-based sorting technologies for the global recycling and waste management industry. Our success is reflected in more than 9,000 sorting units installed and a presence in over 100 countries - making TOMRA Recycling a trusted partner for customers around the globe.  

 
At TOMRA, we encourage a culture of purpose, collaboration, and continuous improvement. Our teams are empowered to make a real impact - driven by passion, guided by responsibility, and inspired by innovation we make a shared commitment to sustainability. We believe that diverse perspectives fuel creativity, and we actively cultivate an inclusive workplace where everyone feels valued and heard. 

 
Join us in shaping a better future through technology that matters. 

Job Description

TOMRA is seeking a Field Service Engineer to join our team in Italy. As a key member, you will be responsible for providing support to our customers in Italy and East Europe. This role is ideal for those with an adventurous spirit, as there will be lots of travel, mainly domestic across Italy and occasional trips abroad.

You will receive all the necessary training at our training center in Germany, as well as  practical experience in the field with the support of your experienced colleagues.

Your tasks

• Installation, commissioning, maintenance, optimization, and repair of sensor-based sorters at TOMRA Recycling installation bases.
• Ensuring maximum performance of TOMRA sorting systems in the field.
• Delivering exceptional customer experiences through effective communication and support.
• Optimizing the sorting systems/process by sampling and testing.
• Identifying opportunities to add value to our customers' businesses through the introduction of complementary TOMRA products, solutions, and services.
• Acting as a link between our customers and Headquarters – collecting and providing feedback from the market so that we can continuously look for new opportunities for our customers.

Qualifications

• Completed secondary technical school (FP2) or higher with a specialization in electrician/electronics, automation, industrial maintenance, or a related field.
• Reside within approximately 200 km radius of the Brescia area.
• Willingness to travel 80% or more.
• Work experience in an industrial environment with a focus on on-site preventive and curative maintenance would be a big plus.
• In-depth knowledge of electrical systems, troubleshooting, and x-ray technology.
• Proficiency in computer programs, PC configuration, network structures.
• A certain talent for communication when dealing with people - in our case, these are customers.
• Native in Italian and proficient in English.
• Full clean driving license required.
• Knowledge of the metal scrap business and recycling processes is a plus.

Additional Information

Will be made available to you: a company car, a laptop, a telephone, as well as the necessary tools and PPE (personal protective equipment).

We offer:

• A rewarding, unique and exciting full-time position in a fast-growing solid company focused on having a positive impact on the planet and making every resource count.
• Competitive compensation package including insurances, bonus and share scheme.
• Experience an international working environment with a great company spirit and an open feedback culture.
• Opportunities for professional and personal development, including on-the-job learning, specialized courses, and conferences.
• Embrace a Norwegian corporate culture that values transparent communication and eliminates hierarchical thinking.
• Engage in teamwork with highly qualified colleagues, providing opportunities for mutual learning and collaboration.

Interested?

Please send your CV in English.

(!) We value your time, instead of lengthy motivation letter, simply answer one question in the "Message to Hiring Manager" section when submitting your resume:

• What is the name of the main sorting machine at TOMRA Recycling?

*Tomra does not differentiate on the basis of gender, race or ethnicity, religion, color, sexual orientation or identity, disability, age and other protected statuses as given by applicable law. We are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer.

Most important – it’s a match!