Sales Support w/ experience in Lead Generation, Quote Creation, RFP, SAP

Company Description

SGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, compliance and sustainability.

Job Description

This member assists the Inside Sales Managers in compiling documentation, generating client quotations, client communications, entry/update of quotes and other information into CRM, update information in Laboratory Information Management System (LIMS), market research and other tasks as needed.

Qualifications

• At all times, complies with SGS Code of Integrity and Professional Conduct. 
• Assists in the compilation of documentation required for RFPs – certifications, resumes, etc.
•  Generates quotes that are accurate and branded according to SGS standards
• Inputs quotations and RFPs into CRM systems
• Assists in follow up notifications on older existing deals
• Updates client owners, client names, and other information, as needed, in CRM systems
• Serves as the main points of contact for ship owners and other customers requesting SGS services
• Engages with customers to develop relationships based on trust and competence
• Markets research to include the following: o Internet search for articles on vertical markets, e.g. PFAS, Air, etc. o Lead generation and customer information: Search for contact lists in various markets (e.g, water districts) o Competitor website review and intel summary
• Updates data in LIMS for Affiliates.
• Communicates, as required, with ISMs and other internal staff.

Additional Information

• Bachelor’s degree in Chemistry, Environmental Science, or related science, or an Associate’s degree in Chemistry, Environmental Science, or related science, and four years of industry experience.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to effectively present information in one-on-one and small group situations to customers or employees of the organization.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Intermediate personal computer skills including email, Microsoft Office, job task applications, Internet, On-line data system.
• Substantial movements (motion) of the wrist, hands, and/or fingers in a repetitive manner.
• Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); and color vision (ability to identify and distinguish colors).
• Travel is negligible.