Laboratory Manager

Company Description

SGS Australia is a leading provider of Testing, Inspection, and Certification services, supporting multiple industries across the country with trusted expertise and technical excellence. Backed by SGS’s global legacy of over 140 years, we operate one of the largest networks of accredited laboratories and field facilities in Australia, with a network of more than 50 offices and laboratories and over 1,400 employees across Australia. We are accredited by NATA and ISO 9001, ensuring our services meet both Australian and international standards.

Job Description

We are seeking an experienced and motivated Laboratory Manager to lead the efficient operation of our Environmental laboratory at Perth Airport, ensuring client turnaround times, quality, and safety KPIs are consistently met. This is a key leadership role that combines operational management, staff development, and strategic planning to drive laboratory performance.

What you will do:

• Manage laboratory operations to meet budget targets, controlling operational costs effectively.
• Ensure client results are delivered on time in accordance with national KPIs.
• Plan and organise production schedules, including work and task allocation.
• Ensure all results reported to clients are accurate and advise the client services team if deadlines cannot be met.
• Collaborate with the client services team to deliver exceptional service to internal and external clients.
• Maintain the highest quality standards, ensuring the laboratory remains compliant with ISO 17025 requirements.
• Oversee daily laboratory production by coordinating with section team leaders to meet turnaround times.
• Implement operational improvements to enhance laboratory performance, including introducing new services where needed.
• Work with technical staff and the Quality Manager to update, validate, and improve laboratory methods.
• Participate actively in quality system processes, including calibrations and internal audits.
• Develop cross-training plans to build a multi-skilled, flexible workforce and support staff development.
• Prepare and implement strategic plans for growth, including business plans, management controls, and KPIs.

Qualifications

About You:

• Tertiary qualification in a relevant Science discipline.
• Proven experience in managing an environmental laboratory.
• Excellent communication and organisational skills.
• Strong computer literacy across all MS Office applications.
• Comprehensive understanding of Food, Pharmaceutical, and Environmental third-party contractor operations.

This is an exciting opportunity for a proactive leader to make a real impact in a dynamic laboratory environment.

Additional Information

WHY WORK FOR SGS?

Working at SGS means joining an innovative, Global company. Here are some of the benefits to working for SGS. 

•    As a company, we have embraced the shift to flexible work
•    Sustainability is embedded in our culture and the way we do business
•    Paid parental leave
•    Paid time for volunteering day and blood donations
•    Corporate health & wellbeing offers
•    Ongoing learning & development 
•    Career development opportunities (Nationally and Globally)
•    SGS Rewards: Our employee benefits platform with access to retail and online discounts and cashback

COME TO WORK AND BE 100% YOU
SGS Australia supports a diverse workforce, we encourage applications from people of all ages, nationalities, abilities, and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability. Providing employment opportunities for Aboriginal and Torres Strait Islander people is an important part of our SGS Reconciliation Action Plan (RAP). We truly believe the diversity among us will continue to foster a strong, innovative, and forward-thinking workplace.

SGS Australia acknowledges and pays respect to the past, present and future Traditional Custodians and Elders of this nation and the continuation of cultural, spiritual, and educational practices of Aboriginal and Torres Strait Islander peoples.

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