Business Manager - Training

Company Description

SGS Australia is a leading provider of Testing, Inspection, and Certification services, supporting multiple industries across the country with trusted expertise and technical excellence. Backed by SGS’s global legacy of over 140 years, we operate one of the largest networks of accredited laboratories and field facilities in Australia, with a network of more than 50 offices and laboratories and over 1,600 employees across Australia. We are accredited by NATA and ISO 9001, ensuring our services meet both Australian and international standards.

Job Description

We are seeking a dynamic and commercially driven Business Manager to lead the strategic growth of our Business Assurance Training portfolio. In this leadership role, you will drive market expansion, strengthen our training offering across business and consumer segments, and lead a high-performing team to maximise revenue and market penetration.

This is an exciting opportunity for a strategic leader with a strong commercial mindset to shape the future of our training services and deliver outstanding value to clients.

This role can be based in Newcastle, Brisbane or Melbourne, offering flexibility for candidates located in or open to working from any of these key locations. Whichever office you join, you’ll be part of a supportive team and have the opportunity to contribute to meaningful work while building your career with us.

What you will be doing

• Develop and execute strategies to achieve revenue targets and drive business growth, with full P&L accountability.
• Lead and manage the Training business team to deliver strong sales performance and achieve KPIs.
• Identify new market opportunities, services and products to expand the training portfolio.
• Build and maintain strong client relationships through tenders, client engagement and collaboration with sales teams.
• Oversee day-to-day training operations to ensure efficient, high-quality service delivery.
• Monitor financial performance including forecasting, invoicing, aged debt and revenue targets.
• Ensure training services meet quality standards, customer expectations and compliance requirements.
• Drive continuous improvement initiatives to enhance productivity, efficiency and customer experience.
• Ensure RTO compliance, accreditation requirements and accurate reporting are maintained.

Qualifications

About You

To succeed in this role, you will be a commercially minded leader with strong experience in training, business development, and operational management.

You will bring:

• Minimum 5 years’ management experience within a training organisation and/or Registered Training Organisation (RTO).
• Demonstrated experience leading large, multi-disciplinary teams.
• Proven success selling solutions to C-level clients.
• Strong commercial experience including tender preparation and negotiation of complex contracts.
• Solid understanding of financial management, including budgeting and cost control.
• Good understanding of marketing strategies, including digital channels.
• Experience using CRM systems to manage sales pipelines and client relationships.

Why Join Us?

• Lead a growing training business with strong market reputation
• Drive strategic initiatives and business expansion
• Work with a collaborative and high-performing team
• Opportunity to make a real impact on the growth of our training services

Apply Now

If you are a strategic leader passionate about growing training services and delivering client value, we would love to hear from you. Apply now and help shape the future of our training business.

Additional Information

Working at SGS means joining an innovative, Global company. Here are some of the benefits to working for SGS. 

• As a company, we have embraced the shift to flexible work
• Sustainability is embedded in our culture and the way we do business
• Paid parental leave
• Paid time for volunteering day and blood donations
• Corporate health & wellbeing offers
• Ongoing learning & development 
• Career development opportunities (Nationally and Globally)
• SGS Rewards: Our employee benefits platform with access to retail and online discounts and cashback

COME TO WORK AND BE 100% YOU
SGS Australia supports a diverse workforce, we encourage applications from people of all ages, nationalities, abilities, and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability. Providing employment opportunities for Aboriginal and Torres Strait Islander people is an important part of our SGS Reconciliation Action Plan (RAP). We truly believe the diversity among us will continue to foster a strong, innovative, and forward-thinking workplace.

SGS Australia acknowledges and pays respect to the past, present and future Traditional Custodians and Elders of this nation and the continuation of cultural, spiritual, and educational practices of Aboriginal and Torres Strait Islander peoples.

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