Industry Business Manager
About this role
Company Description
We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.
The Industry Business Manager is responsible for overseeing the Industries, Building & Infrastructure business. Reporting directly to the Managing Director, the successful candidate will ensure compliance with company quality systems, procedures, and processes while driving revenue generation and long-term profitability. The role requires a strategic approach to business development and operational management, with a focus on performance, client satisfaction, and continuous improvement.
Job Description
- Develop and execute strategic plans for the Industrial business ensuring alignment with company objectives and growth targets.
- Conduct market analysis to assess current and future demand, identifying new business opportunities and areas for expansion.
- Establish short and long-term goals, including the launch of new services, diversification, and initiatives for business development.
- Prepare reports on business performance and projects progress to senior management.
- Foster and maintain strong customer relationships, ensuring exceptional service delivery and client retention.
- Optimize resource utilization to maintain high standards of quality and performance.
- Supervise and lead Industrial staff, including subcontractors, promoting effective teamwork and achieving operational excellence.
- Champion a culture of safety by ensuring compliance with SGS health and safety policies and procedures.
- Ensure full compliance with ISO standards and the successful implementation of the Quality Management System across operations.
Qualifications
- Fluent in English (both written and spoken). Arabic is an added value
- 15+ years of experience in managing countrywide operations within the industrial sector
- Change management and ability to lead transformation Initiatives
- Strong negotiation, communication, and interpersonal skills
- Ability to represent the company and build customer relationships
- Demonstrated P&L ownership with clear accountability for revenue and costs
- Strong commercial and revenue growth mindset
- Confident, accountable leadership style with executive presence
- Strategic thinker with hands-on execution capability
- Ability to operate in a fast-paced, growth-oriented environment
- Experience in ME region is highly preferred
Additional Information
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