Training Academy Coordinator-ISO Certifications

Company Description

SGS is a Swiss multinational company headquartered in Geneva, which provides inspection, verification, testing and certification services. It has more than 96,000 employees and operates over 2,600 offices and laboratories worldwide.

Job Description

• The Training Coordinator is responsible for planning, organizing, and managing all aspects of training programs within BA Training Academy.
• This role ensures that training sessions are delivered effectively, meet quality standards, and comply with organizational policies and accreditation requirements.
  • Develop and maintain training calendars in alignment with business needs and client requirements.
  • Coordinate training schedules, venues, and logistics for both in-person and virtual sessions.
  • Handle delegate registrations, confirmations, and pre-training communication.
  • Maintain accurate records of attendance and participant details in the training management system.
  • Ensure timely preparation and distribution of training materials, certificates, and supporting documents.
  • Liaise with trainers to confirm content accuracy and compliance with accreditation standards.
  • Collect and analyze course evaluations and feedback to identify improvement opportunities.
  • Prepare post-training reports and maintain documentation for audit and compliance purposes.
  • Provide administrative and logistical support to trainers before, during, and after sessions.
  • Ensure smooth execution of training programs and address any operational issues promptly.
  • Ensure all training activities comply with SGS policies, accreditation requirements, and confidentiality standards.
  • Contribute to process improvements and best practices for training delivery.

Qualifications

• Bachelor’s degree in business administration, Education, or a related field.
• Minimum 1 year of experience in training coordination, learning & development, or administrative support within a certification or professional services environment.
• Proficiency in MS Office Suite and virtual training platforms (Zoom, MS Teams).
• Familiarity with Learning Management Systems (LMS) and document control processes.
• Strong organizational and multitasking skills with attention to detail.
• Excellent communication skills in English and Arabic (written and verbal).
• Customer-oriented mindset with a proactive approach to problem-solving.
• Ability to work under pressure and meet strict deadlines.

Additional Information

How to Apply:

Interested candidates are invited to send their updated CVs to:

Riham.hassan@sgs.com