Report Staff - H&N
sgs· Sales, Customer Support
About this role
Company Description
SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. Our 97,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.
Job Description
- Add information for job order/sample on system based on information of application, quotations, emails, pictures, Lab request form ect.
- Issue/send the (preliminary/official) reports to clients after they are reviewed/checked/approved by designated persons. Revise reports as per client requirements.
- Follow turn around time of test results and ask Lab to send them on time
- Answer client questions concerning test reports by gathering information from related sections
- Update technical knowledge about parameters, methods, regulations of food testing in order to issue test reports to meet client's expectation
- Support clients to check the specs, MRLs or market regulations of their samples whether their samples are pass or fail
- Explain the results, and answer client's concerns of test reports by working with related departments (if needed)
- Take note of client's rules and follow accordingly
- Receive client's complaints and follow up with related departments until they are closed.
- Comply with QHSE policy & Quality management system (SOP, forms, guidelines, ISO17025, etc.). Other tasks as requested by Team Leader/ Supervisor/ Manager
Qualifications
- University or College graduation with related background (Analytical Chemistry/ Food Chemistry/ Biotechnology/ Microbiology)
- Willing working in shift
- English skills: reading & writing
- Good communication skill
- Typing and computer skills
Additional Information
Frequently Asked Questions
Is the salary disclosed for the Report Staff - H&N position at sgs?
The salary for this Report Staff - H&N role at sgs is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Report Staff - H&N position at sgs located?
This Report Staff - H&N role at sgs is based in Thành phố Hồ Chí Minh, Tân Phú, Tân Phú, Thành phố Hồ Chí Minh, Vietnam, vn. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Report Staff - H&N role at sgs full-time or part-time?
This is listed as a Full time position. It is posted as a Report Staff - H&N role in the Sales, Customer Support department at sgs.
Which team or department does the Report Staff - H&N at sgs belong to?
This Report Staff - H&N position is part of the Sales, Customer Support department at sgs. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Report Staff - H&N position at sgs?
Click the "Apply Now" button on this page. You will be redirected to sgs's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Report Staff - H&N job at sgs posted?
This Report Staff - H&N position at sgs was posted on Nov 1, 2025. Apply as soon as possible — early applications are often reviewed first.
Report Staff - H&N
sgs
You'll be redirected to sgs's official application page on SmartRecruiters.