Customer Service _HLL

sgs· Sales, Customer Support
Apply Now ↗
📍 Ho Chi Minh📍 Ho Chi Minh, , Vietnam📍 vnFull time

About this role

Company Description

We are SGS – the world’s leading testing, inspection and certification company.

We are recognized as the global benchmark for quality and integrity. Our 93,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

Wherever you are, whatever your industry, our experts worldwide provide specialized solutions to make your business faster, simpler and more efficient.

Job Description

Receive sample, check TRF & sample size, compare with quotation.
Register job no. on OTS (Applicant, Factory, Buyer, Sample information, Product code)

Prepare SO and send SO, PI to client.
Scan and record file.

Track the order, connect with customers, and notify them of the order's progress in a timely manner.

Update Status on order on OTS

Clarify unclear information of KAM program.

Check client payment status (contract or in advance) and follow debt 

Handle client queries (collect info from related team)
Handle revised, rework report as client request.
Handle internal query on order status.
Monthly/ Weekly summary for account handling, 

Others assignments upon getting request.

Qualifications

University level or higher

Good communication & Office skills

Good in English.

Additional Information

Frequently Asked Questions

Is the salary disclosed for the Customer Service _HLL position at sgs?
The salary for this Customer Service _HLL role at sgs is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service _HLL position at sgs located?
This Customer Service _HLL role at sgs is based in Ho Chi Minh, Ho Chi Minh, , Vietnam, vn. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service _HLL role at sgs full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Service _HLL role in the Sales, Customer Support department at sgs.
Which team or department does the Customer Service _HLL at sgs belong to?
This Customer Service _HLL position is part of the Sales, Customer Support department at sgs. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Service _HLL position at sgs?
Click the "Apply Now" button on this page. You will be redirected to sgs's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Customer Service _HLL job at sgs posted?
This Customer Service _HLL position at sgs was posted on Sep 18, 2025. Apply as soon as possible — early applications are often reviewed first.
Customer Service _HLL
sgs
Apply for this role ↗

You'll be redirected to sgs's official application page on SmartRecruiters.