IT Supervisor

lesaffre· IT
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📍 East Java📍 Malang📍 Malang, East Java, Indonesia📍 idFull time

About this role

Company Description

As a Global Worldwide Leading Player in Yeasts and Fermentation, Lesaffre Group designs, manufactures and markets innovative solutions for Baking, Food taste & pleasure, Health care and Biotechnology. Lesaffre, is a Family Private Company born in northern of France in 1853 which becomes now a multi-national and a multicultural well recognized Worldwide Company. Lesaffre is committed to working with confidence to better nourish and protect the planet.

Lesaffre Sari Nusa  is an affiliate legal entity of Lesaffre Group. 

Job Description

Position Overview

The IT Supervisor (Infrastructure) is responsible for maintaining, monitoring, and supporting the organization’s IT infrastructure. This includes servers, networks, storage systems, and related hardware/software to ensure optimal performance, security, and availability. The role involves troubleshooting technical issues, assisting end-users, and supporting infrastructure projects.

Key Responsibilities

  • Infrastructure Maintenance & Support
    • Monitor and maintain servers, networks, and storage systems.
    • Perform routine system checks, backups, and updates.
    • Troubleshoot and resolve hardware, software, and network issues.
  • User Support
    • Provide technical assistance to staff on infrastructure-related issues.
    • Respond to support tickets and escalate complex problems when necessary.
    • Train users related best practices for IT systems and security.
  • System Administration
    • Managing user accounts, permissions, and access controls.
    • Ensure patch management and system updates are applied regularly.
    • Maintain documentation of infrastructure configurations and changes.
  • Network & Security
    • Managing control on network performance and implement improvements.
    • Managing firewall, VPN, and security system management which deployed in local end market.
    • Leading compliance  related IT security policies and standards.
  • Project Support
    • Assist Center of Expertise in IT infrastructure upgrades, migrations, and deployments.
    • Collaborate with regional/group IT teams on new technology implementations.
    • Managing disaster recovery planning and testing with user
    • Leading hyper-care system implementation as part of change management

Qualifications

Qualifications

  • Bachelor’s degree in information technology, Computer Science, or related field.
  • 3–5 years of experience in IT support or infrastructure management.
  • Knowledge of:
    • Windows/Linux server administration
    • Networking (LAN/WAN, TCP/IP, DNS, DHCP)
    • Virtualization technologies (VMware, Hyper-V)
    • Cloud platforms (Azure, AWS, or equivalent)
  • Strong troubleshooting and problem-solving skills.
  • Good communication and teamwork abilities.
  • English is a must

Preferred Skills

  • Experience with IT tools (e.g. Checkpoint, SASE, O365)
  • Familiarity with ITIL practices.
  • Knowledge of cybersecurity principles.
  • Ability to work under pressure and manage multiple tasks.

Working Conditions

  • Based in the IT department, supporting all business units.
  • May require occasional after-hours or weekend work for maintenance.
  • On-call availability for urgent infrastructure issues.

Additional Information

Lesaffre Values

Know, understand, and demonstrate the Lesaffre values of

  • TRUST,
  • ENTREPRENEURSHIP,
  • PASSION,
  • HUMILITY, AND
  • RESPECT with work colleagues and business partners.

Frequently Asked Questions

Is the salary disclosed for the IT Supervisor position at lesaffre?
The salary for this IT Supervisor role at lesaffre is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the IT Supervisor position at lesaffre located?
This IT Supervisor role at lesaffre is based in East Java, Malang, Malang, East Java, Indonesia, id. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the IT Supervisor role at lesaffre full-time or part-time?
This is listed as a Full time position. It is posted as a IT Supervisor role in the IT department at lesaffre.
Which team or department does the IT Supervisor at lesaffre belong to?
This IT Supervisor position is part of the IT department at lesaffre. See the full job description for more information about the team structure and responsibilities.
How do I apply for the IT Supervisor position at lesaffre?
Click the "Apply Now" button on this page. You will be redirected to lesaffre's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the IT Supervisor job at lesaffre posted?
This IT Supervisor position at lesaffre was posted on Feb 23, 2026. Apply as soon as possible — early applications are often reviewed first.
IT Supervisor
lesaffre
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