Information Technology Support Technician
sandylane· IT
About this role
INFORMATION TECHNOLOGY SUPPORT TECHNICIAN
Sandy Lane Hotel, an AAA Five Diamond, Forbes Five Star exclusive resort and a member of Leading Hotels of the World, is seeking to recruit an Information Technology Support Technician (I.T Support Technician).
The Role
The Information Technology Support Technician will assist with providing technical support to guests and internal customers delivering a high level of customer service.
Key responsibilities and accountabilities:
- Provides installation, configuration, maintenance and support for all Sandy Lane Hotel owned and operating system products ensuring that the relevant upgrades are installed on all Personal Computers peripherals and servers
- Installs and sets up all Personal Computers, Servers, Printers, POS and other hardware peripherals
- Performs preventative and runtime troubleshooting and maintenance on all Personal Computers, Server, 41Printers, POS and other hardware peripherals
- Assists users with the general handling and usage of Personal Computers, Servers, POS, Printers, and other hardware peripherals
- Installs, maintains and troubleshoots all application software systems and hardware systems and assists users in solving problems in the use of these systems
- Provides hardware and software support for all audio-visual systems
- Provides maintenance and support for the data and telephone networks
- Assists with the maintaining the daily operation of back -up systems
- Assists with Helpdesk and Network operations to diagnose and resolve problems
Our preferred candidate must possess:
- Sound knowledge of Microsoft Windows 2008 and 2013 operating systems (PC, Server)
- Knowledge of Networking Essentials
- Familiarity with VoIP Telephone Systems
- Experience with audio visual systems
- Good verbal and written communication skills as well as excellent customer skills
- Ability to prioritise and systematically troubleshoot complex problems
- Ability to self-manage
The successful candidate must consistently maintain the highest standard of service and operational efficiency within all areas of responsibility.
Frequently Asked Questions
Is the salary disclosed for the Information Technology Support Technician position at sandylane?
The salary for this Information Technology Support Technician role at sandylane is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Information Technology Support Technician position at sandylane located?
This Information Technology Support Technician role at sandylane is based in St. James, Barbados. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Information Technology Support Technician role at sandylane full-time or part-time?
This is listed as a Monthly Champion position. It is posted as a Information Technology Support Technician role in the IT department at sandylane.
Which team or department does the Information Technology Support Technician at sandylane belong to?
This Information Technology Support Technician position is part of the IT department at sandylane. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Information Technology Support Technician position at sandylane?
Click the "Apply Now" button on this page. You will be redirected to sandylane's official application portal hosted on bamboohr where you can submit your application directly.
When was the Information Technology Support Technician job at sandylane posted?
This Information Technology Support Technician position at sandylane was posted on Mar 3, 2026. Apply as soon as possible — early applications are often reviewed first.
Information Technology Support Technician
sandylane
You'll be redirected to sandylane's official application page on bamboohr.