Thrift Store Manager

What if a store could change lives? What if your leadership could help turn everyday donations into resources that serve people, strengthen families and point others toward hope? At Rolling Hills, the Thrift Store Manager role is more than retail – it’s an opportunity to build teams, create welcoming spaces and connect the community to the Gospel. We’re looking for a relational, organized and mission-minded leader who is passionate about people, operations, and making a lasting impact through practical ministry every single day.

OBJECTIVE

Our Thrift Store is more than a shop – it is a ministry of Rolling Hills Community Church and a key expression of our Community Center. The Thrift Store Manager will lead the day-to-day operations while helping turn generous donations into resources that serve people and point them to the Good News. The Manager will create a welcoming, dignified shopping experience while building systems that drive engagement, sustainability and impact.

GIFT/SKILL SET

Strong leadership and relational skills                                                                                        

Organized and detail-oriented                                                                           

Self-starter who can build and improve systems

Heart for ministry and outreach                                                                         

Retail, nonprofit or operations experience preferred                                            

EXPECTATIONS

• Live an exemplary life, modeling the call, character and competencies of a minister of the Gospel of Jesus Christ
• Be a servant leader to staff and teams of volunteers, as well as families and overall church body
• Grow personally in leadership and ministerial abilities by reading, attending conferences, and having Godly and professional mentors
• Be involved in the overall life of the church body by actively participating in a Community Group and church-wide events and functions
• Be an excited, positive, contributing member of the RHCC Staff
• Work week: Tuesday, Thursday and Saturday, when Thrift Store is open. 20-25 hours/week

KEY RESPONSIBILITIES

Ministry Leadership:

• Champion and steward the vision of the Thrift Store as a ministry of the Community Center
• Create a welcoming, relational environment for every donor, shopper and volunteer
• Help connect people from the store into the life of the Church and Community Center

Operations and Store Management:

• Oversee all day-to-day store operations
• Ensure the store is fully staffed and ready during all open hours
• Manage donation intake, sorting and inventory flow
• Maintain clean, organized and high-quality store standards
• Oversee POS system and ensure accurate tracking of all transactions

Volunteer Leadership:

• Recruit, train and schedule volunteers
• Build a consistent and reliable volunteer team
• Provide clear roles and expectations for all volunteers
• Create a culture where volunteers feel valued, equipped and part of the mission

Sales and Growth:

• Improve store presentation, merchandising and layout
• Implement simple promotions and sales strategies
• Help increase both donations and revenue over time
• Identify opportunities to grow the store’s reach and impact

Communication and Alignment:

• Provide monthly reports on sales, donations and store activity
• Collaborate with Church and Missions Leadership on goals and alignment
• Assist in promoting the store through church communication channels (social, email, etc)

COMPENSATION

Part-Time | Non-Exempt | Support Staff

Does Not Include Benefits