KYC Analyst

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📍 Hybrid📍 Ta Xbiex, Ta Xbiex, MaltaFull Time

About this role

Who are we?


Welcome to Multiple (https://themultiple.com), your go-to iGaming service provider. We’re here to empower iGaming operators, allowing them to thrive in such a volatile industry. Our years of expertise, cutting-edge technology, and passion for delivering extraordinary player experiences make us the right choice for any company looking to elevate their success. We offer a range of iGaming offerings such as; Gaming Services, Casino Marketing, Sportsbook Marketing and Operations, Creative, Data and B.I, Operations (CS, RPF, KYC), VIP Management, Acquisition, Social Media, Content, Product, Legal and Compliance.



The Role:


As a KYC Analyst, you will be mainly responsible for verification of documents across several brands, with the aim to successfully verify player accounts and assist them where possible. You will  support customers via email and other channels of communication. The role requires strong collaboration with the Risk, Fraud and Payments department in order to successfully filter out the incorrect or forged documents. Self discipline and team collaboration is essential, due to the volumes and daily KPI's. Our goal is to drive excellence and provide a healthy customer experience.



Key Responsibilities:


  • Analyzing data with the aim of identifying fraudulent accounts, players with multiple accounts or other fraudulent activity.
  • Identifying fraudulent and forged documents.
  • Escalating suspicious and fraudulent KYC documents to the Fraud team.
  • Proactively keeping up to date with internal procedures.
  • Processing Documents in a timely manner with aim of meeting SLAs.
  • Document review in order to comply with CDD and EDD obligations.
  • Ensuring Task Handover is compiled accordingly.
  • Undergoing regular internal training to keep up to date with new procedures and developments.
  • Undertaking Sanction Target List and PEP screening on new and existing customers to determine if there are any PEP/Sanction/AML risks to the company.


    Requirements:


    • Can-do positive attitude and eager to always learn. 
    • Strong hold of English language. 
    • Able to prioritize and meet deadlines.
    • Detail oriented.
    • Proactive and works independently.
    • Experience in KYC job is a plus but not a requirement.


    What we Offer:


    • Attractive remuneration package
    • Wellness benefit (after probation)
    • Optician/Spectacle and Blue Lens Benefit (after probation)
    • Health Insurance
    • Breakfast/lunch all week
    • Monthly snacks allowance
    • Training support
    • Modern office facilities
    • Dog-friendly workplace
    • Exciting Company Events
    • Monthly Beer Fridays
    • Eur1,000 Refer a friend bonus
    • One day birthday holiday


    You should not apply if ...


    • You want a normal 9-5 job. This role is not easy & requires an all-in mentality. We`re looking for team members who will put in the work that others won`t.
    • You cannot take constructive feedback.
    • You can`t handle stress and pressure.
    • You have the mindset of "Quick Money", this is a marathon, not a sprint.
    • You do not embody our core values.

    Frequently Asked Questions

    Is the salary disclosed for the KYC Analyst position at multiplegroup?
    The salary for this KYC Analyst role at multiplegroup is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
    Where is the KYC Analyst position at multiplegroup located?
    This KYC Analyst role at multiplegroup is based in Hybrid, Ta Xbiex, Ta Xbiex, Malta. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
    Is the KYC Analyst role at multiplegroup full-time or part-time?
    This is listed as a Full Time position. It is posted as a KYC Analyst role in the RPF department at multiplegroup.
    Which team or department does the KYC Analyst at multiplegroup belong to?
    This KYC Analyst position is part of the RPF department at multiplegroup. See the full job description for more information about the team structure and responsibilities.
    How do I apply for the KYC Analyst position at multiplegroup?
    Click the "Apply Now" button on this page. You will be redirected to multiplegroup's official application portal hosted on bamboohr where you can submit your application directly.
    When was the KYC Analyst job at multiplegroup posted?
    This KYC Analyst position at multiplegroup was posted on Jun 9, 2026. Apply as soon as possible — early applications are often reviewed first.
    KYC Analyst
    multiplegroup
    Apply for this role ↗

    You'll be redirected to multiplegroup's official application page on bamboohr.