Field Service Representative SES DCH (M/W/D)

Company Description

The Veolia Group stands for ecological transformation. In 2023, with nearly 218,000 employees worldwide, we developed and delivered groundbreaking solutions that are both useful and practical for water, waste, and energy management. Through its three complementary business activities, Veolia contributes to developing access to resources, preserving available resources, and replenishing them.

In 2023, the Veolia Group supplied 113 million people with drinking water and 103 million with wastewater services, produced 42 terawatt hours of energy, and recycled 63 million tons of waste.

Job Description

The Field Service Representative (M/W/D) is a professional service provider in the
hydrocarbon and petrochemical industry focusing on chemical process and water
related treatments. She or he provides on-site services at our major accounts in
Germany, acting mainly in Lower Saxony, Hamburg and North Rhine-Westphalia,
occasionally supporting the wider DCH region.

Essential responsibilities
The following activities are a guideline; others can be part of the job scope:

• Comply with integrity and safety as required by Veolia policies
• Report all work related accidents (including vehicle), diseases, dangerous occurrences, near misses, incidents and damage to property to Line Manager and EHS Manager, preferably through Gensuite.
• Perform on-site chemical testing and program follow-up. Customer reporting/Data processing with the use of our InSight platform. First line trouble shooting for Cooling, Boiler, Water & Waste and Industrial process treatment applications
• Frequent review of agreed Key Performance Indicators with the customer in close cooperation with the Account Manager
• Execute Site Surveys, Equipment Start up and Commissioning
• Management of Repairs/Maintenance/warranty. Minor assembly operations, as required
• Retain strong verbal and written contact with different levels within the customers organization
• Support costing of contracts.
• Follow and conduct technical trainings
• Fulfill Piloting and Field trials when required. Project coordination
• Participate in the local team meetings to share best practices
• Manage differentiating sales initiatives and execute our strategy
• Participate in the local team meetings to share best practices

Qualifications

Qualifications/Requirements
● Service oriented, external focus
● Experience and/or interest in water/process treatment is a plus
● Strong flexibility and problem-solving skills
● Competence with Google Suite and VEOLIA IT tools is a must
● A B.Sc. or higher degree with a chemical background
● Good communications skills (written, verbal, and listening)
● Ability to be a team player
● Self-initiative and motivation with the ability to work independently
● Fluent German, intermediate English is a must
● Driving license

Additional Information

Please apply with an English version of your CV for screening purposes.

Our Promise

We believe happy employees create exceptional results. That's why we invest heavily in your development, comfort, and success. At Veolia, you're not just filling a position - you're joining a movement toward environmental sustainability while building a rewarding career.

Veolia embraces diversity and evaluates all applications without discrimination. Ready to make an impact? Join our team and help shape the future of environmental solutions!

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.