Account Manager

Company Description

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management. Veolia Group designs and
implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia’s Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Job Description

The Sales Representative is responsible for effective and profitable management of assigned customer accounts. This role is primarily focused on growing and maintaining existing accounts.

Essential responsibilities

• Working with existing customers / indirect channel partners (distributors and partners) to meet service needs, including monitoring of the effectiveness of the applied solutions and equipment maintenance.

• Under direct supervision of the Sales Director developing the opportunities pipeline.

• Outlining, presenting and selling the value of products and services that can benefit customer needs.

• Perform site audits to provide technical and commercial proposals to the end users.

• Analyzing / interpreting results of applied company’s solutions on customer’s sites and reporting any corrective actions to the customer.

• Conducting required training of operating personnel to ensure their understanding of the parameters under which their equipment operates.

• Participating in exhibitions and conferences to promote the company's products.

• Interfacing with assigned external customers for all matters concerning new parts, inside sales and total support, ensuring that both customer and company objectives are met.

• Responding to all customer inquiries in a timely manner on the processing of customer orders, acknowledgements, purchase order amendments and alteration notification.

• Managing activities of supporting organizations to ensure that technical and business problems are resolved in the balanced interest of the company and customer.

• Defining and communicating problems as perceived by the customer.

• Providing liaison between marketing, quality, operations and engineering departments to resolve product field issues.

• Partnering with peers and management to enhance selling techniques and approaches.

• Following and complying with all company policies.

Qualifications

Qualifications requirements

• University degree (Bachelor’s or equivalent) in Chemical / Environmental / Mechanical / Material / Industrial engineering or Chemistry.

• A minimum of five years of field experience managing process and / or water treatment applications.

• 5+ years of experience in sales, account management, delivering profit, business growth.

• Proven track record of meeting or exceeding sales targets

• Strong communication, negotiation, and presentation skills

Essential criteria

• Professional fluency in Azerbaijan and English languages, both oral and written.

• Experience in positions requiring excellent analytical and organizational skills, with a service- and project-oriented approach.

• Able to travel within the Caspian region and abroad.

• Demonstrated ability to prioritize multiple projects simultaneously.

• Highly organized and self-motivated.

• Strong team and customer focus.

• Service mentality, be ready to resolve any arising issues.

• Valid driving license.

Additional Information

What we offer:

• We provide a competitive salary and other benefits including:
• You will be part of a motivated, professional team
• Value-creating tasks and challenges in a successful and environmentally conscious company
• Life insurance
• Home Office opportunity
• Regular training and development opportunities
• Daily meal allowance
• Medical insurance
• Structured training programs combining technical expertise from our Product Application Team with commercial insight and essential soft skills development, empowering you to grow both professionally and personally.
• Company car

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.