Junior Cyber Security Compliance Analyst
metgroup
Full time
ETRM Support Analyst
About this role
Company Description
MET Group is an integrated European energy company, headquartered in Switzerland, with activities in natural gas and power, focused on multi-commodity wholesale, trading and sales, as well as energy infrastructure and industrial assets.
MET Group is represented in 21 countries: Albania, Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Czech Republic, Croatia, France, Germany, Hungary, Italy, Poland, Romania, Serbia, Singapore, Slovakia, Spain, Switzerland, The Netherlands, Turkey and Ukraine.
MET Group is present in 33 national energy markets and 44 international trading hubs. The Group has a significant end-consumer presence in Belgium, Croatia, Italy, Hungary, Romania, Slovakia, Spain, and The Netherlands.
MET Group has 1350+ permanent staff. The company is owned 90% by MET employees and 10% by Keppel Infrastructure, a wholly owned subsidiary of Keppel Corporation*.
* Listed on the Singapore Exchange
Job Description
Serve as a subject matter expert (SME) for the Endur ETRM system, providing hands-on support, analysis, and operational stability across the trading technology landscape.
The role ensures timely issue resolution, reliable End-of-Day (EoD) execution, and high-quality user support for Front Office, Product Control, Risk, and Operations teams — contributing directly to efficient and controlled trading activities.
- Investigate and resolve L1/L2 incidents and service requests
- Provide on-site support to Front Office, Product Control, and other stakeholders
- Analyse and troubleshoot complex ETRM-related issues
- Recommend and implement approved fixes or workarounds
- Collaborate with developers and project teams on sustainable solutions delivered as L3 or project work.
- Maintain documentation for end users
- Identify and propose performance and stability improvements
- Participate in testing, release validation, and post-implementation support
Qualifications
- 2–5 years experience supporting ETRM systems (Endur expertise required)
- Strong understanding of trade lifecycle processes (Front to Back)
- Hands-on experience with Endur configuration, workflows, and troubleshooting
- Basic familiarity with SQL, OpenJVS scripting, or other Endur integration tools is an advantage
- Excellent problem-solving and stakeholder communication skills
Additional Information
- Competitive remuneration
- Working in a dynamic international team
- High degree of responsibility and independence
- Friendly and modern working environment
Frequently Asked Questions
Is the salary disclosed for the ETRM Support Analyst position at metgroup?
The salary for this ETRM Support Analyst role at metgroup is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the ETRM Support Analyst position at metgroup located?
This ETRM Support Analyst role at metgroup is based in Budapest, Budapest, , Hungary, hu. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the ETRM Support Analyst role at metgroup full-time or part-time?
This is listed as a Full time position. It is posted as a ETRM Support Analyst role at metgroup.
How do I apply for the ETRM Support Analyst position at metgroup?
Click the "Apply Now" button on this page. You will be redirected to metgroup's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the ETRM Support Analyst job at metgroup posted?
This ETRM Support Analyst position at metgroup was posted on Nov 27, 2025. Apply as soon as possible — early applications are often reviewed first.
ETRM Support Analyst
metgroup
You'll be redirected to metgroup's official application page on SmartRecruiters.