Customer Service Return Agent

sixt· Branches & Operations
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📍 Tampa📍 Tampa, , United States📍 usFull time

About this role

Company Description

 

    Job Description

    Ready to elevate your customer service game? At SIXT, you'll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and an hourly pay of $18.

    YOUR ROLE AT SIXT

    • You welcome all customers upon arrival, delivering a friendly and professional return experience that leaves a lasting impression
    • You inspect rental vehicles for damage, fuel levels, and mileage, discreetly handling findings and directing issues to the appropriate channels
    • You complete return transactions accurately and advise customers on final rental charges, ensuring a clear and customer-focused process
    • You promote additional SIXT products and services where applicable, turning every return into a brand experience
    • You identify and tag vehicles for maintenance and ensure they are moved to the correct location
    • You work in various weather conditions and are willing to take on additional tasks to support business needs

    YOUR SKILLS MATTER

    • Education & Experience You have a high school diploma or GED, at least 1 year of customer service experience, and ideally a background in sales, service, or hospitality
    • Licenses & Authorization You are at least 18 years old, hold a valid driver's license with a clean driving record, and are authorized to work in the United States without requiring sponsorship
    • Computer Skills You possess basic computer navigation skills and are familiar with Microsoft Office applications
    • Work Hours & Travel You can work 40 hours per week, including day or evening shifts, and are open to travel (5–10%), some of which may be by airplane
    • Uniform & Language You are willing to wear a company uniform and speaking other languages is a plus

    WHAT WE OFFER

    • Comprehensive Benefits Package Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future
    • Paid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays
    • Employee Assistance Program Access support whenever needed through our Employee Assistance Program
    • Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees
    • Uniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance

    Qualifications

    Additional Information

    About us:

    We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!

    Frequently Asked Questions

    Is the salary disclosed for the Customer Service Return Agent position at sixt?
    The salary for this Customer Service Return Agent role at sixt is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
    Where is the Customer Service Return Agent position at sixt located?
    This Customer Service Return Agent role at sixt is based in Tampa, Tampa, , United States, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
    Is the Customer Service Return Agent role at sixt full-time or part-time?
    This is listed as a Full time position. It is posted as a Customer Service Return Agent role in the Branches & Operations department at sixt.
    Which team or department does the Customer Service Return Agent at sixt belong to?
    This Customer Service Return Agent position is part of the Branches & Operations department at sixt. See the full job description for more information about the team structure and responsibilities.
    How do I apply for the Customer Service Return Agent position at sixt?
    Click the "Apply Now" button on this page. You will be redirected to sixt's official application portal hosted on smartrecruiters where you can submit your application directly.
    When was the Customer Service Return Agent job at sixt posted?
    This Customer Service Return Agent position at sixt was posted on Jun 10, 2026. Apply as soon as possible — early applications are often reviewed first.
    Customer Service Return Agent
    sixt
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    You'll be redirected to sixt's official application page on SmartRecruiters.