Transport Administrator

Company Description

We are Recruiting for a Transport Administrator to join our Swansea Hub, where we pride ourselves on delivering exceptional service and operational excellence to our Customers & Branches. This role is working Monday to Friday, 06:30 - 14:00. 

As a Transport Administrator, you will play a pivotal role in ensuring the smooth and efficient running of our transport operation across our Branch Network. 

The Benefits of a Career with Rexel: 

• Bonus Scheme
• Pro-RateTime Off: 33 days annual leave (including bank holidays, increasing throughout the years too!) You can also buy and sell holiday and enjoy enhanced parental leave  
• Support & Development: Extensive learning opportunities from day one.  
• Health & Wellbeing: Free virtual GP service, Healthy Mind Champions, and more!  
• Perks: Contributory pension scheme and life assurance, Staff discounts, exclusive holiday offers and free financial support and education 

Job Description

You will be supporting the Transport office with covering the below Tasks and Responsibilities: 

• Handle administrative tasks for the transport department, including filing, managing documents, and performing general office duties.
• Documentation and Record Keeping:
  • Maintain accurate records of third-party costs,
  • Driver hours sheets and timecards
  • Issue RX numbers to agencies & maintain the agency tracker.
• Assist the Transport Supervisor with;
  • Route Planning using our PODFather System 
  • Briefing and debriefing drivers,
  • Organising vehicle maintenance,
  • Co-ordinate vehicle inspections and MOTs to ensure the fleet remains legally compliant and operational
  • Assist with incident investigations and resolution.
• Communicate professionally with drivers, suppliers, and customers to resolve any issues.
• Help ensure the operation complies with all transportation laws and safety standards.
• Track shipment progress and manage data related to transport activities.
• Responsible for generating delivery performance reports for management.
• React quickly to challenges such as traffic delays, vehicle breakdowns, or issues with deliveries, and find effective solutions.
• Act as a key communication link, addressing internal and external customer queries regarding deliveries and shipments.

Qualifications

At Rexel, we prioritise hiring individuals based on behaviours and potential, rather than requiring specific formal qualifications for roles, the behaviours that will set you up for success within an Transport Admin role include:

COLLABORATION: Building partnerships and working collaboratively with others to achieve shared objectives

TAKES ACCOUNTABILITY: Taking action, overcoming obstacles, and meeting commitments

CUSTOMER FOCUS: building strong customer relationships and delivering customer-centric solutions 

What we are looking for:

• Strong Excel skills (reports, pivot tables, basic formulas)
• Knowledge of driver hours rules, MOTs and transport compliance
• KPI/report generation (on-time delivery, costs, exceptions)
• Multi-tasking and time-management under tight deadlines
• Basic vehicle/fleet awareness and IT troubleshooting
• Document control and filing (audit-ready paperwork)
• Clear verbal and written communication with drivers/customers/suppliers
• Customer-service orientation under pressure
• Fast problem-solving and decision-making

Additional Information

At Rexel UK, we’re all about welcoming people from different backgrounds, experiences, and perspectives because we know that diversity drives fresh ideas and great results.

By coming together as one team, we’re building a high-performance culture that not only drives success but also creates real value for our customers and communities.

Creating an environment where individuality is celebrated and creativity flourishes, we're making sure everyone feels supported and confident to be their best.