Tolling Production Manager

Company Description

At Syngenta Crop Protection, we're pioneering solutions that safeguard global food security while championing sustainable agriculture. As a world market leader headquartered in Switzerland, we empower farmers with innovative crop protection technologies that defend against nature's toughest challenges. We unite advanced science with digital solutions to develop intelligent crop protection that maximizes yields while minimizing environmental impact. Join our mission of revolutionizing plant protection from seed to harvest.

Job Description

Role purpose:

Within the scope of 3rd party manufacturing (tolling), the purpose of this role is to keep the Syngenta supply risk to a minimum at all times.

• Ensure full compliance of tollers with Syngenta's HSES and quality requirements and with regulatory, contractual and financial frameworks.

Maintain a tolling supply base delivering production flexibility and reliability at a competitive total cost.

Coordinate and consult the different Syngenta functions on tolling and toller related topics; act as single key point of contact on managerial level.

Accountabilities:

In support of the regional and global FPP strategy, business priorities and budget targets.

•  Accountable for Syngenta HSES policies, quality policies, Crop Life guidance, and good stewardship are understood and adopted by the toller; enforce appropriate management processes at the toller.
• First point of contact on technical issues.
• Report and manage any significant, continuing risks and compliance gaps.
• Address any significant operational issues that arise at the toller.
• Define and manage toller relationship in collaboration with Procurement per T.R.M.
• Support HSES and quality audits and drive timely response on findings and action plans.
• Investigate complaints and ensure resolution through the appropriate interfaces.
• Ensure product specific documentation is complete and correct; implement any product change requests impacting products at tollers.
• Ensure QOTIF targets are met through effective collaboration with internal and external partners.
• Measure toller performance (capability mapping) and drive continuous improvement where appropriate.
• Identify and implement outsource siting options where needed and know the market.
• Define requirements to contractually secure adequate capacity and competitive cost with the support of the Procurement business partner.
• Monitor the total tolling cost (per kg/liter) to identify and realize savings opportunities.
• Lead/participate in selected projects, including product introductions.
• Ensure master data (including BOMs and OLAs) is set-up correctly and accurately maintained; Investigate production usage / toll fee variances and ensure resolution through appropriate interfaces.  Responsible for defining scrap factors.
• Develop, implement, and maintain the QMS at all assigned tolling sites in line with Syngenta global quality standards and ISO requirements.
• Ensure compliance with applicable regulatory requirements including CIB/CIBRC, Insecticide Act, and other statutory norms.
• Qualify new tollers through systematic assessment of technical capability, compliance readiness, and quality systems.
• Oversee in-process quality monitoring, sampling, testing, and finished product release processes.
• Participate in quality deviations, monitor non-conformances (NCRs) and customer complaints using structured RCA methodology.
• Support critical material qualifications and change control processes.

Qualifications

Critical Experience (Experience/Previous Roles required for Job)

• 08-10 years professional experience in manufacturing or a technical role with close manufacturing interface.
• Hand on experience preferred in managing compliance related to Insecticide Act.
• Preferred experience in Quality Assurance in addition to Manufacturing Operation.
• Knowledge of Quality Audit & Assessment at manufacturing Sites.
• Knowledge of Cross Contamination Prevention protocol.

Critical Knowledge (Education/ Development expected for Job)

• Chemical Engineer/Chemistry Graduate/Equivalent degree
• Basic understanding of formulation, fill & pack technology and processes
• Good grasp of 3rd party relationship management
• Good knowledge of HSE, Quality and Regulatory compliance frameworks
• Working experience in a manufacturing environment
• Preffered experiecne from agrochemical or Pharma industries.
• Knowledge of formulation quality and analytical methods relevant to agrochemical production

Additional Information

Syngenta is an Equal Opportunity Employer and does not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Learn more about our D&I initiatives here: https://www.syngenta.com/careers/working-syngenta/diversity-and-inclusion