Technical Sales Manager - The Native Antigen Company

Company Description

LGC Clinical Diagnostics is a leading and trusted global manufacturer of Quality Management Tools (QMT) and reagent components. We partner with In Vitro Diagnostics (IVD) and biopharmaceutical developers, clinical research organizations (CROs) and academic institutions in commercialization activities across the entire diagnostic pipeline - from concept and early-stage research, through expedited product development and onwards into routine clinical use. Laboratories and diagnostic professionals across disciplines of clinical chemistry, immunochemistry, serology, molecular diagnostics, and clinical genomics rely on LGC’s products to achieve accurate and reliable diagnostic results.

Our combined and ever-growing capabilities mean we are better positioned to support the needs of the clinical diagnostics industry, from early feasibility and research to commercial & laboratory development test (LDT) assay development, installation, validation and ongoing performance monitoring support. LGC Clinical Diagnostics Quality Management and reagent component manufacturing facilities are FDA-registered, and ISO 13485 and ISO 9001-certified.

Job Description

LGC is seeking a highly motivated Technical Sales Manager to support and expand our TNAC and Virusys portfolios across the United States. The TNAC and Virusys portfolios include native and recombinant antigens, antibodies, viral proteins, and critical reagents used in immunoassays, vaccine development, infectious disease research, and diagnostic manufacturing.

This role is ideal for a scientifically trained professional with a strong background in immunology, virology, or protein biology who is passionate about customer engagement, technical sales, and business development in the life sciences and diagnostics markets.

To excel in this role, the individual must proficiently execute the following essential functions:

• Prospecting & Business Development:
  • Identify and develop new sales opportunities across biopharma, diagnostics manufacturers, CROs, and academic institutions.
  • Expand existing customer relationships by uncovering additional applications for TNAC reagents (e.g., assay development, QC, vaccine R&D).
  • Drive revenue growth through proactive outreach including targeted account strategies, cold calls, email campaigns, and virtual engagement.
  • Map key accounts involved in immunoassay development, infectious disease testing, and biologics development.
• Technical Sales & Customer Engagement:
  • Deliver technical presentations and product demonstrations focused on TNAC reagents, including antigens, antibodies, and viral proteins.
  • Understand and address customer challenges related to assay sensitivity/specificity, reagent consistency, and supply chain reliability.
  • Provide consultative support for reagent selection in applications such as:
    • ELISA and lateral flow assay development
    • Neutralization and binding assays
    • Vaccine and therapeutic research
    • Diagnostic kit manufacturing
  • Translate complex biological and biochemical concepts into clear value propositions for diverse stakeholders.
• Account Management & Support:
  • Build and maintain strong customer relationships to ensure retention and long-term partnership growth.
  • Collaborate cross-functionally with product management, R&D, and operations to align on customer needs, custom projects, and supply requirements.
  • Track and report sales activities, pipeline status, customer feedback, and market intelligence in CRM systems.
  • Support forecasting, pricing strategies, and contract negotiations.
• Industry and Product Knowledge:
  • Develop deep expertise in:
    • Infectious disease biomarkers and viral proteins
    • Immunoassay workflows and reagent requirements
    • Biopharma and diagnostic manufacturing processes
  • Maintain awareness of market trends (e.g., emerging pathogens, vaccine pipelines, assay modality shifts).
  • Effectively position LGC TNAC products against competitors in terms of quality, validation, and scalability.
• Strategic & Market Development
  • Analyze market opportunities and identify high-growth segments (e.g., emerging infectious diseases, multiplex diagnostics, vaccine programs).
  • Contribute to go-to-market strategies, including new product launches and portfolio expansion.
  • Provide voice-of-customer (VOC) insights to inform product development and roadmap prioritization.
• Other Duties as Assigned:
  • Demonstrate flexibility and collaboration in supporting corporate initiatives and evolving business priorities.
  • Represent LGC at conferences, trade shows, and customer site visits.

Qualifications

Minimum Qualifications:

• Bachelor’s degree in a biological field (e.g., Immunology, Virology, Molecular Biology, Biochemistry); Master’s or Ph.D. preferred.

• Hands-on experience with Immunoassays (e.g., ELISA, lateral flow) or protein based workflows.
• Prior experience in technical sales, account management, or customer-facing scientific support preferred.
• Strong presentation and communication skills, with the ability to convey technical concepts to a broad audience.
• Strong computer skills required, with a working knowledge of Microsoft Office suite of products, particularly Word, Excel, and PowerPoint.
• Self-motivated, goal-oriented, and comfortable working in a fast-paced, results-driven environment.
• Ability to work remotely and manage multiple priorities effectively.

Competencies & Behaviours:

• Customer-focused and responsive, with a demonstrated ability to build critical relationships.
• Passionate about discovering and developing solutions for complex process problems faced by clients.
• Team-oriented and highly collaborative, with a proven track record of exerting influence in a directive and positive manner.
• Demonstrates professional judgment, tact, approachability, and diplomacy in interactions with both internal and external customers, while also handling confidential and/or proprietary information.
• Shows autonomy: capable of initiating and driving initiatives while recognizing the appropriate times for stakeholder engagement.
• Possesses creative problem-solving skills and the ability to communicate effectively to achieve consensus and facilitate decision-making within a matrix environment.
• Adaptable and willing to take on multiple new tasks and responsibilities while effectively managing and prioritizing within a dynamic work environment.
• Results-driven and process-oriented, ensuring targets are consistently met on time and within budget.
• Embraces and embodies LGC’s core values: Passion, Curiosity, Integrity, Brilliance, and Respect.

Additional Information

All your information will be kept confidential according to EEO guidelines.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.