Compliance Officer

Company Description

A fantastic opportunity exists to join an iconic brand and elevate your career at Starbucks Australia. There are multiple benefits to joining us; we currently have over 95 stores and are aiming for a store network of more than 100+ stores in the next two years. 

We often say that we aren’t in the coffee business serving people— we’re in the people business serving coffee. Our partners (employees) are the heart of our business, driving Our Mission forward: 

To be the premier purveyor of the finest coffee in the world, inspiring and nurturing the human spirit - one person, one cup and one neighbourhood at a time.

As a Starbucks partner, you become part of something much bigger than just yourself. 

Job Description

This role supports the Financial Controller in ensuring Starbucks Australia meets its regulatory, industrial relations, financial, and governance obligations.

It also provides second-line oversight across compliance and data integrity, with a strong focus on payroll compliance, stocktake accuracy, financial controls, and ESG reporting requirements.

Key Responsibilities:

Industrial Relations & Workforce Compliance 

• Ensure compliance with Fair Work Act, and Fast-Food Industry Award
• Review Payroll classifications, penalty rates and record keeping practices
• Support Fair Work Ombudsmen reviews, audits, and remediation activities

Compliance, Regulatory Oversight

• Maintain compliance with Australian financial, legal and statutory obligations
• Monitor and assess regulatory changes impacting the business
• Support internal and external audits, as well as regulatory reviews

Cash Handling, Stock Integrity & Financial Data Governance

• Investigate cash variances and escalate risks or control breaches.
• Monitor store cash handling compliance and identify irregularities.
• Enforce cash controls to minimise risk and support audits.
• Perform periodic cash audits and analyse exception trends.
• Partner with operations and finance to improve cash accountability.

Stock Accuracy & BOM Audit

• Audit BOMs to identify inaccuracies in ingredient mapping and usage.
• Investigate gaps between POS sales and inventory consumption.
• Validate stock data across systems for accuracy and consistency.
• Perform stock variance and reconciliation analysis.
• Identify and escalate data issues, control gaps, and stock losses.
• Support root cause analysis and corrective actions.

ESG & Sustainability Reporting

•  Support compliance with evolving ESG reporting requirements
•  Establish governance processes for ESG data collection and assurance readiness

Qualifications

About You:    

• Understanding of Fair Work Act and Modern Awards (Fast Food Award highly regarded)
• Strong skills in Excel / data analysis tools
• Experience working with payroll systems, ERP systems, or data platforms such as D365
• Ability to collaborate with systems, finance, and operations teams
• Familiarity with Australian statutory and financial compliance requirements
• Experience with inventory management, stocktakes, or retail operations
• Demonstrated ability to analyse data, identify trends and provide recommendations
• Experience working with cross-functional teams (HR, Finance, Operations)
• Ability to translate complex compliance issues into practical actions for leaders
• Strong written and verbal communication skills

Additional Information

Life at Starbucks Australia

Starbucks Australia is proudly Australian owned and operated. We are a small company with large growth plans. We’ve based in Collingwood, with expansive end-of-trip facilities (all shower amenities soaps & towels included), concierge services with dry-cleaning and parcel collection provided, and current building works for our very own Starbucks café on-site. We work on a hybrid model with 3 days in office, 2 from home.