Account Engagement Specialist

thewonderfulcompany· Customer Service
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About this role

Company Description

Fresno, CA | On-Site
Full-Time 

At Suterra, commercial success is built on disciplined follow-through, trusted relationships, and the ability to move opportunities forward with clarity and momentum.

We are seeking an Account Engagement Specialist who knows how to open doors.

This role is for someone who is confident making cold calls, skilled at navigating gatekeepers, and persistent enough to uncover the right decision maker when the path is not obvious. If you thrive on initiating conversations, building prospect intelligence, and turning early interest into scheduled meetings, this role was designed for you.

    Job Description

    What You’ll Do

    You will serve as a key driver of commercial momentum by initiating outreach, qualifying accounts, and ensuring opportunities stay active and progressing.

    Responsibilities include:

    • Researching and building detailed prospect profiles within target accounts
    • Identifying and reaching decision makers in complex organizations
    • Conducting cold outreach by phone and email to initiate conversations
    • Securing meetings and coordinating multi-stakeholder discussions for Account Managers
    • Maintaining disciplined CRM documentation in HubSpot
    • Monitoring follow-ups and next steps to prevent stalled opportunities
    • Supporting onboarding touchpoints and ongoing engagement coordination
    • Contributing to outreach workflows and engagement process improvements

    This role partners closely with Account Managers and Customer Experience to create visibility, accountability, and consistent movement across the customer journey.

    Qualifications

    Who You Are

    You may be a strong fit if you:

    • Have experience in inside sales or outbound prospecting
    • Are comfortable picking up the phone and initiating conversations
    • Know how to work through gatekeepers professionally and confidently
    • Can quickly gather meaningful information from limited data
    • Balance relationship-building with disciplined documentation
    • Follow through without reminders
    • Take pride in persistence and professionalism

    Required Experience

    • 1–3+ years of inside sales, outbound prospecting, appointment setting, or account development experience
    • Experience conducting cold calls and qualifying leads
    • CRM proficiency required
    • Strong written and verbal communication skills
    • Ability to manage multiple active opportunities simultaneously

    Preferred Experience

    • Agriculture or agribusiness exposure
    • HubSpot CRM experience
    • Experience supporting field-based sales teams
    • Interest in workflow development and sales process optimization

    Additional Information

    Why Suterra?

    • High-visibility role with measurable influence on pipeline growth and opportunity progression
    • Direct collaboration with Account Managers and commercial leadership
    • A performance-oriented culture that values accountability, precision, and long-term growth

    Suterra hires professionals who are proactive, disciplined, and committed to excellence. If you are motivated by progress, persistence, and professional standards, we encourage you to apply.

    Suterra is the world’s leader in pheromone-based pest control, part of The Wonderful Company family of brands. With a modern, state-of-the-art facility in beautiful Bend, Oregon, we’re growing fast and investing heavily in innovation, people, and sustainable solutions.

    You’ll join a passionate, collaborative, and forward-thinking team where your ideas shape the future of sustainable operations on a global scale.

    Suterra is wholly owned by The Wonderful Company

    The Wonderful Company, headquartered in Los Angeles, is a privately held $6 billion global agribusiness company with consumer brands including Wonderful® Pistachios, Wonderful® Halos®, POM Wonderful®, FIJI® Water, JUSTIN® and Landmark® wines, as well as the Teleflora® flower delivery service.

    To learn more about The Wonderful Company, visit www.wonderful.com, or follow us on Facebook, Twitter and Instagram. To view the current Corporate Social Responsibility report, visit www.wonderful.com/csr.

    The Wonderful Company is an Equality Opportunity Employer that provides opportunities for advancement. We are committed to creating a diverse workforce that embodies a deep culture of acceptance, equity, and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, region, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories.

    Learn about sustainable programs and ways we give back to the community!

    All your information will be kept confidential according to EEO guidelines.

    EEO is the law - click here for more information

     

    EEO is the law - click here for more information

    Frequently Asked Questions

    Is the salary disclosed for the Account Engagement Specialist position at thewonderfulcompany?
    The salary for this Account Engagement Specialist role at thewonderfulcompany is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
    Where is the Account Engagement Specialist position at thewonderfulcompany located?
    This Account Engagement Specialist role at thewonderfulcompany is based in CA, Fresno, Fresno, CA, United States, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
    Is the Account Engagement Specialist role at thewonderfulcompany full-time or part-time?
    This is listed as a Full time position. It is posted as a Account Engagement Specialist role in the Customer Service department at thewonderfulcompany.
    Which team or department does the Account Engagement Specialist at thewonderfulcompany belong to?
    This Account Engagement Specialist position is part of the Customer Service department at thewonderfulcompany. See the full job description for more information about the team structure and responsibilities.
    How do I apply for the Account Engagement Specialist position at thewonderfulcompany?
    Click the "Apply Now" button on this page. You will be redirected to thewonderfulcompany's official application portal hosted on smartrecruiters where you can submit your application directly.
    When was the Account Engagement Specialist job at thewonderfulcompany posted?
    This Account Engagement Specialist position at thewonderfulcompany was posted on Feb 28, 2026. Apply as soon as possible — early applications are often reviewed first.
    Account Engagement Specialist
    thewonderfulcompany
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