CRM Operations Specialist

ubisoft2· Marketing
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📍 Montreal📍 Montreal, QC, Canada📍 QC📍 caContract

About this role

Company Description

Ubisoft is a global leader in gaming with teams across the world creating original and memorable gaming experiences, from Assassin’s Creed, Rainbow Six to Just Dance and more. We believe diverse perspectives help both players and teams thrive. If you’re passionate about innovation and pushing entertainment boundaries, join our journey and help us create the unknown!

Job Description

Within the Customer Relationship Management (CRM) department, and more especially within the Operations team, you will be in permanent contact with the brand and other teams for the deployment of campaigns on the channels you are working on. This position is a 1-year contract.

WHAT YOU'LL DO

· Receive the need

· Coordinate the campaign

· Collaborate with the different stakeholders to ensure the smooth running and deployment of the campaign

· Ensure the proper deployment in Salesforce Marketing Cloud

· Make recommendations and proposals on CRM campaigns

· Participate in the optimization and update of the various existing campaigns

· Monitor the good progress of the campaigns

· Identify the pain points of the different campaigns via the performance indicators

· Be responsible of the documentation

· Provide leadership and technical expertise on your channels and make them grow

Qualifications

WHAT YOU'LL BRING

· Bachelor’s degree or foreign equivalent in marketing or technical field

· Experience working in Digital, project management or CRM marketing

· Experience with Salesforce Marketing Cloud, Adobe Campaign or other CRM software is a plus

· You have a good knowledge of HTML and SQL

· You are fluent in English (written and oral)

· You are detail-oriented with the ability to rapidly learn and take advantage of new concepts, business models and technologies

· You are a self-starter with a strong sense of organization, who can multi-task and work autonomously

· You are a team player with strong communication and interpersonal skills

· You know how to coordinate a project between different interlocutors

· You have excellent analytical skills and the ability to develop/follow processes and methodologies

· Passion for gaming, technology, and internet culture is a plus

Additional Information

Frequently Asked Questions

Is the salary disclosed for the CRM Operations Specialist position at ubisoft2?
The salary for this CRM Operations Specialist role at ubisoft2 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the CRM Operations Specialist position at ubisoft2 located?
This CRM Operations Specialist role at ubisoft2 is based in Montreal, Montreal, QC, Canada, QC, ca. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the CRM Operations Specialist role at ubisoft2 full-time or part-time?
This is listed as a Contract position. It is posted as a CRM Operations Specialist role in the Marketing department at ubisoft2.
Which team or department does the CRM Operations Specialist at ubisoft2 belong to?
This CRM Operations Specialist position is part of the Marketing department at ubisoft2. See the full job description for more information about the team structure and responsibilities.
How do I apply for the CRM Operations Specialist position at ubisoft2?
Click the "Apply Now" button on this page. You will be redirected to ubisoft2's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the CRM Operations Specialist job at ubisoft2 posted?
This CRM Operations Specialist position at ubisoft2 was posted on Jun 10, 2026. Apply as soon as possible — early applications are often reviewed first.
CRM Operations Specialist
ubisoft2
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