Mission Critical Engineer 2

Novva Data Centers is a leading provider of cutting-edge data enter solutions, committed to delivering innovative and reliable services to our clients.  Our state-of-the art facilities are designed to meet the highest standard of performance, security, and efficiency.

Position Overview
The Mission Critical Engineer II (MCE 2) is a mid-level operations role responsible for supporting the safe, efficient, and reliable operation of data center infrastructure. This role builds upon the foundational skills of MCE 1 by requiring deeper technical expertise, the ability to perform root cause analysis, lead maintenance activities, and support commissioning/turnover of new systems. The MCE 2 works closely with senior engineers, vendors, and construction partners to maintain uptime, optimize system performance, and ensure operational excellence within mission-critical environments.

Key Responsibilities

• System Operations & Maintenance
  • Operate, monitor, and maintain electrical, mechanical, and plumbing (MEP) systems in live mission-critical environments.
  • Perform preventative and corrective maintenance on chillers, CRAC/CRAH units, fan walls, UPS, switchgear, PDUs, RPPs, and related systems.
  • Support commissioning and turnover activities (L2–L5) for new equipment and infrastructure.
• Technical Troubleshooting & Root Cause Analysis
  • Diagnose complex technical issues, identify root causes, and implement corrective action.
  • Provide post-incident documentation, analysis, and recommendations to prevent recurrence.
• Documentation & Process Development
  • Draft, review, and execute Method of Procedure (MOP), Standard Operating Procedure (SOP), and Emergency Operating Procedure (EOP) documents.
  • Maintain accurate asset and maintenance records in CMMS/MCIM systems.
• Change Management & Controls
  • Support system modifications, upgrades, and equipment replacements through established change management processes.
  • Coordinate with contractors and vendors to ensure work is performed safely and in alignment with operational standards.
• Performance Optimization
  • Monitor system performance and energy usage; recommend optimizations for efficiency and reliability.
  • Participate in capacity planning and equipment lifecycle management.
• Emergency Response
  • Respond to and mitigate critical system events to maintain uptime.
  • Serve as point of escalation for MCE 1 engineers during incidents.

Qualifications

• Education & Experience
  • 3–5 years of experience in mission-critical operations, data centers, power plants, or large-scale mechanical/electrical systems.
    
• Technical Skills
  • Proficiency with electrical distribution systems, UPS, generators, cooling systems, and BMS/SCADA platforms.
  • Strong understanding of safety protocols, lockout/tagout (LOTO), and NFPA 70E standards.
  • Experience drafting and executing MOPs/SOPs/EOPs.
• Soft Skills
  • Strong communication and documentation abilities.
  • Ability to lead small teams during maintenance and incident response.
  • Detail-oriented, with a focus on uptime, safety, and accountability.

Benefits

Novva offers a comprehensive benefits package including health, dental, vision, PTO, supplemental benefits, and retirement 401k employer matching.