Marketing Operations Coordinator

Company Description

QAD is a world-class SaaS company, and we are growing. We are looking for talented individuals who want to join us on our mission to help solve relevant real-world problems in manufacturing and the supply chain.

Job Description

We’re looking for a highly motivated and versatile Marketing Operations Coordinator to join our growing marketing team at QAD, a leading global SaaS company. TThe Marketing Operations Coordinator will serve as the central hub for marketing execution, ensuring seamless coordination between our three primary Business Units (BUs) and the Corporate Marketing team. This role is responsible for the systematic planning, routing, and execution of marketing programs. The ideal candidate acts as an "air traffic controller," managing the flow of project requests, maintaining the global marketing calendar, and ensuring all campaigns are deployed with technical precision and brand consistency.

Responsibilities:

Project Coordination & Orchestration

• Centralized Scheduling: Maintain and socialize the integrated marketing calendar to prevent audience overlap and ensure a steady cadence of market touchpoints across all BUs.

• Workflow Management: Facilitate the intake process for new marketing requests, ensuring project briefs are complete and assets are staged before moving into production.

• Resource Routing: Coordinate with creative, content, and digital teams to ensure projects are prioritized based on corporate goals and BU-specific needs.

Technical Execution & Automation

• Campaign Deployment: Build, test, and launch email campaigns, nurture streams, and landing pages within the Marketing Automation Platform (MAP).

• Quality Assurance: Conduct rigorous QA on all outbound communications, including link tracking (UTMs), mobile responsiveness, and list segmentation.

• Lead Lifecycle Support: Monitor lead flow from marketing activities into the CRM, ensuring proper attribution and routing to the appropriate sales queues.

Operational Excellence

• Process Documentation: Develop and maintain Standard Operating Procedures (SOPs) for marketing workflows to ensure scalability and cross-team alignment.

• Data Integrity: Assist in regular database maintenance and hygiene tasks to ensure compliance with global data privacy regulations (GDPR, CCPA).

• Performance Reporting: Compile monthly operational reports tracking campaign velocity, volume, and basic engagement metrics to help leadership identify bottlenecks

What You’ll Bring to the Team:

• A proactive mindset with a passion for enabling marketing success through coordination, project management and automation.

• Ability to bridge the gap between strategy and execution - bringing ideas to life through strong operational planning.

• Flexibility and resilience in the face of a high-growth, ever-evolving SaaS environment.

• A collaborative spirit and willingness to roll up your sleeves to help the team succeed.

Qualifications

Education: Bachelor’s degree in Marketing, Communications, Business, or a related field.

Experience: 2–4 years of experience in marketing operations, project management, or a marketing coordinator role within a complex or multi-division organization.

Technical Proficiency: 

• Hands-on experience with Marketing Automation Platforms (Marketo)

• Familiarity with CRM systems (Salesforce).

• Expertise in Project Management tools (monday.com)

Analytical Skills: Strong attention to detail with the ability to manage multiple high-priority projects simultaneously without losing sight of the "big picture."

Communication: Proven ability to collaborate effectively with diverse stakeholders and translate business requirements into technical execution.
 

Additional Information

• Your health and well being are important to us at QAD. We provide programs that help you strike a healthy work-life balance.
• Opportunity to join a growing business, launching into its next phase of expansion and transformation.
• Collaborative culture of smart and hard-working people who support one another to get the job done.
• An atmosphere of growth and opportunity, where idea-sharing is always prioritized over level or Hierarchy.
• Compensation packages based on experience and desired skill set

About QAD:

QAD | Redzone is redefining manufacturing and supply chains through its intelligent, adaptive platform that connects people, processes, and data into a single System of Action. With three core pillars — Redzone (frontline empowerment), Adaptive Applications (the intelligent backbone), and Champion AI (Agentic AI for manufacturing) — QAD | Redzone helps manufacturers operate with Champion Pace, achieving measurable productivity, resilience, and growth in just 90 days.

QAD is committed to ensuring that every employee feels they work in an environment that values their contributions, respects their unique perspectives and provides opportunities for growth regardless of background. QAD’s DEI program is driving higher levels of diversity, equity and inclusion so that employees can bring their whole self to work.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.