Specialist, Cabin Standards Support

Company Description

Join the journey!

Our mission is to be the preferred airline of our customers and our team. Open-mindedness, concern for others, intelligence at work, and above all, a good dose of fun allow us to achieve great things every day. Our commitment has earned us the title of best leisure airline in the world several times, and this is just the beginning. Want to join us? You will have the chance to enjoy exclusive travel privileges to explore the world and create unforgettable memories. You will also have the opportunity to work in modern and inspiring work environments.

Job Description

In collaboration with the Senior Director, Training and Cabin Standards, the Specialist, Cabin Standards Support acts as a subject matter expert, ensuring cabin standards compliance across the fleet, supporting cabin crew with daily operational questions, and contributing to continuous improvement initiatives related to cabin safety, equipment, and procedures.

Key Responsibilities

• Act as the subject matter expert for cabin standards, aircraft cabin equipment, and regulatory compliance across various aircraft types
• Manage the cabin safety and standards components of projects related to new aircraft, cabin equipment, and product implementation
• Liaise with internal departments and external partners to ensure cabin layouts, equipment, and procedures align with manufacturer manuals and regulatory requirements
• Schedule and conduct cabin inspections for new aircraft, aircraft returning from C-check, and importation inspections when required
• Respond daily to cabin safety and standards questions from cabin crew and stakeholders
• Monitor recurring issues, conduct investigations, ensure corrective actions, and develop or update work tools based on findings
• Regularly review, update, and contribute to operational documentation and training content (FAM, CSM, announcements, training programs)
• Conduct in-flight and ground inspections to assess the quality and compliance of procedures and equipment

Qualifications

• Post-secondary diploma or degree in a related field, or an equivalent combination of education and experience
• A minimum of three (3) years of experience in project management or a related role
• A minimum of three (3) years of experience as a Flight Attendant
• Strong ability to interpret policies, guidelines, and regulatory requirements
• Excellent organizational skills, with strong time and priority management abilities
• Proven problem-solving skills and the ability to advocate for compliance while collaborating effectively with multiple stakeholders
• High attention to detail, with strong documentation and reporting practices
• Ability to travel and work flexible schedules as required, while maintaining Flight Attendant qualifications
• Excellent proficiency in MS Office tools (Word, Excel, Outlook, Teams) and demonstrated ease with collaborative digital tools and AI (e.g., Copilot)
• Ability to quickly learn and adapt to new technologies
• Oral and written fluency in French and English*
  A good knowledge of French is required for positions in Quebec. The incumbent will be required to communicate and collaborate frequently in English, both orally and in writing, with colleagues, customers, and other stakeholders in Quebec, the rest of Canada, and internationally.

Assets

• In-depth knowledge of Transport Canada procedures and regulations
• Experience in a previous role as a Flight Attendant Manager, as defined in the Canadian Aviation Regulations (CARs)
• Experience using AI to create operational efficiencies

Additional Information

Artificial intelligence tools are used to analyze applications, whether to sort or preselect profiles based on criteria related to job requirements. All applications are then reviewed by our recruitment team to ensure a fair and inclusive process.

Employment Equity

At Transat, we foster an environment where inclusiveness, respect and equity reign. We endeavour to build a workforce that reflects the diversity of our customers as well as the communities to which we travel. We encourage women, members of visible minorities, ethnic minorities, aboriginal peoples as well as people with disabilities to submit their candidacy. Transat will accommodate people with disabilities throughout the recruitment and selection process. If you require an accommodation, please contact us in order to work together in meeting adequately your needs.